Reviews for Chipotle Mexican Grill in Brooklyn, NY
This was literally the worst chipotle?s I?ve been to. When I walked in they wouldn?t allow walk in orders and only allowed... online orders. The station was a HORRIBLE mess. There was food EVERYWHERE. As I was placing my online order I heard one of theworkers mention to another costumer they had no RICE(it didn?t even mention that on the website so if I went through with theorder I would?ve paid almost 40 dollars and wouldn?t have gotten what I wanted) after hearing that mentioned a whole bunch ofcostumers inside either left or rushed to canceled their orders including myself. Read more
The worst service ever... I ordered 2 bowls and this is what I got, Actually no food in each bowl. I ordered chicken bowl with... white rice black beans sour cream cheese and lettuce and look what I got. I mentioned it to the girls working there and theyresponded with attitude saying I'm not the one making them, instead of saying can I fix ur ordered. Its NOT worth the moneybecause I just finished paying almost 25 dollars for no good service and attitude and NO food. This location is the worst placeto get ur chipotle.. Read more
Outside of this on-site location being filthy and unkept, There?s always an issue with how you?re completing my order every... time! Why am I first opening my order and it?s a quarter of food in it?! Who pays full price for half a meal? I don?t. make itmake sense Read more
I absolutely love that this Chipotle is convenient in the area. The employees are nice and the food is always fresh. The only... issue I have is that I stopped ordering ahead or through delivery because they always get it wrong and it's a little frustratingespecially ordering a veggie bowl and getting meat instead. On top of that, when you do order ahead or havw it delivered, theportions are super skimpy, I definitely recommend ordering in person. Besides that, service is top knotch. Read more
I ordered a bowl yesterday and I was less than happy with what I received. Keep in mind my order was almost $20 somehow. What I... ordered in my bowl: Brown rice Black beans 1/2 chicken 1/2 sofritas Corn salsa Hot salsa Tomato salsa Cheese Lettuce Sourcream What I received: 1/2 portion of rice Black beans Cheese Hot salsa This location is a rip off. Pretty much stealing fromyour pocket if you order here. I'm sure the problem is much deeper than poor management. I am going to contact corporate and youshould as well so this location can be addressed and hopefully in the future run like an actual buisness and not steal fromtheir customers. Read more
I was looking forward to three hard shell tacos and a sprite during my lunch hour, a seemingly simple thing, boy was that naive.... I spent 30 minutes in line but only stayed due to the lack of other eating options available in the area. It?s clear from beingin line that they are understaffed and over worked. Given the long lines here they must not have time for much like cleaning thedirty floor behind the counter or the customer tables. When I was ready to order, they didn?t have hard shell tacos which isforgivable but the tacos were skimpy and I?m too polite to ask for more inside. My order was wrapped in aluminum foil before Icould say it was to stay. I let that go too. When I got to the cashier, several online orders were prioritized by the managerbefore mine and every time I thought I would be acknowledged another online order was put through. I was told the soda machinewas broken. I asked for water but was told it was hot. I overheard that the watermelon lemonade (which is prominentlyadvertised) was not an option. I looked in the half empty fridge and it was full of high priced juice options that don?t go withMexican food. It was the first time in my life I ordered food without a drink. I suppose that?s a good thing since some stomachexperts say drinking liquids while you eat is not good for the stomach. I sat down at a dirty table with my aluminum wrappedfood. I grabbed the last set of napkins before they run out. After I ate, I leftthe table cleaner than how I found it. Read more
Do not order there !! I ordered a burrito 14$ and received not the half of a burrito, its my finger size ! Not even a kid can be... feed with that !!! And no food inside only pastry ! I received a burrito WITHOUT : Rice , guac , cream , veggies ? it was emptynothing It was just pastry and old cold chicken ( few pieces ) My order was today Sunday 13 March at 9 pm Read more
Walked in this place on three different oceans they were not taking orders only online!! The. To make matter worse you order... online and wait a whole hour just for them to tell you and you order was modified or canceled . FOR NO REASON! It?s not worththe aggravation! TRUST ME! Read more