Reviews for Casablanca Brookfield in Brookfield, WI
Came here on a Monday night. The food was good, which is why I gave it 2 stars. The service sucked though. First off, there were... 2 of us and the hostess put us at this huge booth. It was so awkward, there were high top tables that would've been perfect for2 people. Secondly, our server was either new or didn't care. They forgot to get pita bread for our appetizer, then they blamedthe food runner. They forgot our bottle of wine, then wasn't anywhere to be seen for about 20 minutes I had to get the hostessto find them. They finally gave us our bottle of wine, then blamed the bartender for why we didn't have it sooner, however theydidn't open it, or give us a bottle opener to open the bottle so I had to find them again to have them open it. They had no clueon how to open it. So the bartender had to open it. Then they disappeared again for another 15-20 minutes. What were theydoing!? It wasn't busy. They seemed very disinterested in being there. Then the check came they didn't give us the 50% off thewine that was advertised so once again I had to find them to correct it and then of all things they had the stones to add 18 %gratuity to the bill, for just 2 of us. Once again our waitstaff said "oh sorry I normally don't work Mondays" like that wasokay!? I would've tipped but not 18%. Excuses excuses excuses, no thanks. I won't be back, I really wanted to like this place. Read more
Insanely good food! The best hummus I have ever had stateside with very generous portions. Can’t speak to service or... restaurant experience as we ordered delivery. But Five stars for the food. Delicious! Read more
I placed a carry out order from the restaurant. The food was good. The part I didn't like was an 18% gratuity charge included... on the bill. I didn't notice until it was too late. I have no issues tipping on a carryout order, but to have the restaurantautomatically include an 18% gratuity charge on a carryout bill is a bit presumptuous. What happened to the mandatory gratuitybeing reserved for parties of more than 6 people? Read more
My wife and I ate dinner there 2 nights ago. The hostess was very friendly and seated us promptly. Following this the service... was absolutely abominable. There was quite a wait before our server came to the table and took our drink and dinner orders. Iordered a glass of zinfandel and was brought the wrong wine. After placing our dinner orders we waited about an hour before wewere served our food. I must say the food tasted very good once it finally came. My wife did not eat all of her meal and wanteda to go box. We were never able to get the attention of our server. After about 20 minutes the hostess seated another party atthe next booth and I was able to flag her down and requested a to go box and our check which came fairly quickly. My finaldisappointment was discovering an 18% gratuity had been added to our bill which was quite an insult considering the service wasjust about the worst I have ever had in any place I have ever eaten. Needless to say we will never eat there again and willadvise our friends to avoid the place. Read more
Stopped here on a Wednesday evening for my first time. It wasn’t crowded, good atmosphere, and the waiter Josh was excellent... at his Job. Josh took the time to explain the dishes, answer questions about the restaurant and remained attentive to our tablethe entire stay. The music was a nice light guitar music, lights dimmed at 6 pm to enhance the dining experience. We orderedbeef Shish kabob and beef shawarma. Beef was cooked exactly as ordered. The food had a light Middle Eastern Mediterraneanflavor. Also, had spinach artichoke dip as appetizer. It was excellent! Bread was hot and plenty of spinach artichoke dip untilthe end. Oh, a cup of soup comes with the meal, don’t pass up the tomato basil. It may be the best tomato basil soup I everhad. There is a full bar that I didn’t have time to go to, and I am told the buffet is open 11am to 3. The next chance I amaround for lunch I will give it a try Read more
It's a decent tasting Mediterranean restaurant. It's a bit expensive for the experience. I thought their combo with choice of... two is the most cost effective entree. We ordered combination of lamb kifta, chicken kabob and beef shawarma. All of them tastedabove average. Only lamb and chicken can be found halal here. I read a lot about their basmati rice. But I found it very dry andundercooked. Their lentil soup is okay. As a South Asian its daal for me which I ended up eating with the rice and then ittasted good! I'm happy with the portion size. Our waiter was nice and the wait time wasn't too bad. Read more
We stopped at Casablanca in the early evening on Friday, September 18th for our anniversary dinner. Being fans of... Mediterranean food, I'm not sure why we had waited so long to try it - we've driven by Casablanca on Bluemound in Brookfieldliterally thousands of times. We were greeted and seated promptly and courteously. It wasn't busy but it was very early in theevening. Casablanca has kind of a 90's night club vibe. While there's always a lot of traffic on Bluemound, the open airseating area where we found our table was really nice. The service was attentive, friendly and knowledgeable. Our serverasked if we wanted a hookah with our drinks before dinner. Apparently, we were sitting in the hookah section - we declined buta table of three near us were enjoying their hookah with drinks. Perhaps we'll try it next time... We had House Salads tostart - fresh greens, tomatoes and cucumbers with an interesting vinaigrette - we thought it could have used some kalamatasand / or feta - but it was tasty nonetheless. For entrees, we had the Grilled Salmon - it was well seasoned (lemon and garlic)and grilled to perfection with appetizing grill marks served with steamed vegetables and basmati rice & the Moroccan ShrimpKabob - nice size grilled shrimp with a zesty North African spice blend and grilled vegetables with basmati rice. We thoughtour entrees were very good and we both commented that we really liked the basmati rice served with our dishes. It was a nicetime at a nice place on a nice early evening - we're planning to go back to explore more of the menu - this is a good venue forMediterranean food - check it out if you haven't yet. Read more
I have patronized this establishment since the late 90s. This is when they were exclusively on Brady Street in Milwaukee. NEVER... had on issue. Times have changed and at times the crowd at this location can be a bit ghetto fabulous. But service, food andentertainment is still great ????. THE REASON FOR REVIEW:BROOKFIELD location RUDE UNORGANIZED and very UNPROFESSIONAL. My sonturned 24 on October 21st 2022. He called me on around the 10th of October and asked me to find a great spot for a bday dinnerand to be sure they have LAMB (lol) I knew the perfect spot ( Casablanca Brookfield) this would be my 2nd time at thislocation. I made reservations around the 14th for a group of 15. Brookfield NEVER answers their phone and online reservationcan’t be made with a party this size. So, each time I called, I had to go through BRADY location just to get an answer. 1 dayPrior to dinner I had to add 8 more people. Again BRADY street had to handle it over phone. The day before I received a textconfirming, as well as day of, a call confirming we would still be in attendance . The manager had a worker call back statingwith parties of this size they serve family style dinner. After explaining to me what this was, I told them it would have beenbest to tell me this at time of booking so I could have added a menu to my sons invite. That way, our guest would have known inadvance, having an option to join us. The manager understood sayings “it’s not a busy night” and AGREED to allow us toorder separate entrees. Once we arrived, Service was HORRIBLE from start. They had so many tall glasses of water on thetable The kids did not need TALL glasses. After 2 spills(lol) I asked them to change the 4 kids out for smaller cups with lids.Which they did. Here we are a table of 25 ONE inexperienced waitress( bless her heart) she tried to accommodate such a largegroup!! We had 5 orders of lamb chops. 4 orders went back literally 3 times!! (Undercooked or overcooked) The manager Read more