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Reviews for Dunkin' in Brookfield, IL

Claudia 1 year ago
4

Well it?s sad to said that we went one day and it was only one person working running the whole store by himself so I hope he... can have a bonus he was very kind and nice and brave enough to do it by him Read more

Kevin Casters 2 years ago
5

Great place to get coffee... I always get a large 6&6 and some morning food... Usually a bacon/egg/cheese

Pedro Chavero 2 years ago
5

We order from the app, and everything was ready when we pass to pickup in 10 minutes. Big smile , very polite and a great good... morning, she did my day... Read more

Mark M. 2 years ago
1

Ordered $10 worth of items and asked for a small cup of water. They wanted to charge $1.11 for this little cup of water. Who... does that? I just don't like this place. I won't be going back to this location. Read more

Gambino G 2 years ago
2

I use 2 go 2 Dunkin Doughnuts, every night around 2am-3am. The last 9 times ive went around 145am-230am, the6 tell me they dont... serve food. Talking about the 1 in Brookfield IL Read more

Chris Rangel 2 years ago
5

Great service, professional and it is one of the best Dunkin' donuts places that have been to. I know employee that makes me the... best iced coffee during happy hours. Happy hours are between 2:00 p.m. - 6:00 p.m. Any size coffee you want is two bucks withtax. I usually get my iced coffee on Mondays and Fridays. Also make sure you ask for a less ice on your ice coffee because theythey tend to cheat on you with more ice than the liquid. It's the same method that they use with Starbucks drinks and otherrestaurants. Make sure you keep an eye on it and be extra careful. And have a great day!???????????????????????????????????????????????????????????????????????????? Read more

Andy Rosete 2 years ago
1

They've been terrible the past few months, from constantly forgetting to put skim milk on my iced coffee to asking them to put... skim milk and defending that milk is in there when it clearly isn't. This picture from this morning takes it - a hot coffee whenthe label explicitly says iced coffee Read more

Karina Venegas247 2 years ago
1

I ordered 3 ice coffees. Got one right. They communicated well with taking my order but when I came to the window my coffees... were wrong. My caramel ice coffee with cream and sugar has no caramel and 5 sweet and low with cream. I knew because that?s whatit said on the sticker label on my drink. I said something to them while him and a female worker tried to put my order in so Ican pay. I told her right away and she communicated to him about my drink and he said caramel right? And I said yes. And hetalks to her secretly in front of me and I see him rip the sticker off, do a quick turn and a turn back to face her and handsthe female worker my SAME COFFEE. She looks at me and tells me to my face that it now has caramel. There was definitely nocaramel and was bitter and DEFINITELY had sweet and low and no reg liq sugar like I asked. They took the tip I gave them andstill lied to my face. I called and complained and told them I don?t want it remade for I?m sure you?ll hand me the same drinkfor the 3rd time. I was more than happy to go Neil?s other DD location in Lyons for the workers he has there does a 10xs betterjob then the one in Brookfield . Read more