Reviews for Popeyes Louisiana Kitchen in The Bronx, NY
Friendly staff - super clean and quiet restaurant - food was hot fresh and very delicious
Went to the store mid day & received mid level chicken. Wz not the fresh & crispy expectancy. Thz happened b4.
This is my first time I am writing review for any restaurant. I want to tell everyone to be careful when you are paying for your... food. Sometimes they charged extra and refused to except their faults.Before you leave the store, please recheck your receipt. Read more
I ordered a three piece chicken with Mac and cheese and frozen lemonade,the chicken was so dry and a thigh was only breading,the... Mac and cheese was delicious and the frozen lemonade was good. Read more
I have had a great experience every time I have ordered instore, online or via food service app. The food has been fresh every... single time. The employees are extremely friendly and knowledgeable regarding upgrades or cost cutting. Also the manager isreally friendly and trains his team to provide similar approach. This establishment is one of the best Popeyes I?ve orderedfrom. Keep up the good work. Read more
PROFESSIONAL and very ACCOMMODATING to me!! I spoke with MD (manager @Store on 204th at BX location) and he was a breathe of... fresh air!! Made me feel like he listened and went over and beyond to fix the problem. SUPER SATISFIED w his service andbecause of HIM, I will continue to come back!!! HAPPY HOLIDAYS to you and your family MD:) Read more
The quality of food (Crispy Chicken and Tenders) is excellent compared to other local places like Texas Chicken & Burger. It is... also fairer in price. However, customer service needs improvement. On more than one occasion, I was given the wrong order dueto a staff member mishearing my order. This and other examples of communication errors from that same staff member mars what isotherwise a satisfactory experience. Read more
Biggest feedback for the manager: please take care of your customers, dine-in, takeout, or mobile order. This happened to me... multiple times: 3/5 times i order mobile order, i'd expect it to be ready within 5 minutes of me stepping into the store,because mobile order is ordered in advanced. 3/5 times, i had to wait upwards to TWENTY (20) MINUTES to receive my mobile order.I stand by the "mobile order pick-up" sign, and try to get their attention, but every time, they ignore me (no eye contact andwalk away quickly) or only serve the dine-in orders, and then not making eye contact and walking away quickly. Please pleaseplease give the mobile order people your attention and don't deliberately ignore us or force us to walk over to the cashregister to get attention. What is the point of the "mobile order pick-up" sign if it doesn't make a difference where you standto get attention? Just get rid of it then. If we're not saying anything, then please ask. You never ask, ever. I know you seepeople entering your store, and if you don't check-in with them, how will you know why they're in the store? This shows a lackof concern and care for your customers, so please pay attention to people coming into your store, especially if they're standingand waiting. Read more