Reviews for NEW HONG KONG KITCHEN in The Bronx, NY
I love the customer service I feel like I know the guy that takes my order!! It's great he makes me smile on the phone when I... call! And food is delicious I must say!!! ???? Read more
Food was old! Very disappointed I would never order from here again. I ordered orange chicken with fried rice and the chicken... was stale it was barely even any chicken, it was like the flour coating or whatever they use they just tossed in the sauce andit was just tough and hard to chew. Horrible! They feel like because it?s in the hood they can serve hood ppl anything???? Read more
I called my order in 27 mins before closing and when I got there 4 mins before closing , the lady try to argue with me saying I... didn?t order and they are closed now . The guy confirmed that I did order since he was the one who took the order and apologizedbut also maintained they closed . Unfortunately I left my keys on the table close to the counter so I went back hoping they?restill cleaning up so I can get my keys . As I turned the corner I saw the door was still open and not only that , they were 2customers waiting on food while the guy was busy cooking making the orders for the customers but , I was told they are closedand they already turned everything off and I was nice to say don?t worry I understand because I used to work at a Restaurant andI know how it is when everything is turned off . A while back I went in 15/17 mins before closing and the lady told me they?reclosed . Great job guys . I know 1 order wasn?t worth your time to make even though I placed it 27 mins before closing and lived2 buildings down Thieriot Ave . I guess the place ONLY appreciate customers who order on a daily basis and also, customers whoordered a lot . Remember every penny you make to cover your expenses and as a profit is because of ALL the people who boughtfood . It shouldn?t matter how often or the amount of money they spent . All should be treated the same way . That?sdiscrimination service you are providing when you be so openly selective choosing which customers . I WOULDN?T recommend myworst enemies to get food from this place even if they are starving and dying of hunger . Keep that attitude up with beingselective and discriminate is very bad for business . Good luck keeping your door open for business with that kind of service . Read more
The food was decent , didn?t get my correct order but it was good !!!
Delivered pretty fast. Food was good only complaint was I ordered brown rice and it seemed to still have (husks) on it Other... then that no complaints. Read more
Ordered from Uber eats and did a pick up. They were quick. Welcoming. Food was good and that was my first time trying them.
The dude that answers the phone is rude as all hell. Terrible customer service. The guy clearly doesn't understand English. I... speak with proper grammar so maybe it threw them off. Who knows? Their menu also claims that they deliver by car. I'm here tolet everyone know that is not true. You could live 2 minutes away and they still won't deliver. I was exhausted from work anddidn't feel like walking the 4 blocks. I waited over an hour just to be told they don't come my way and they don't drive. Theysaid they have a bicycle. I told them that I'm not trying to hear none of that because I've ordered from there before. Besides,their menu says they deliver by car. They said I'm too far which is a lie. They're only 5 minutes away from my house. Also, Ilive in a private house on a pretty decent block so it can't be my address. I've ordered from this place several times and allof a sudden they can't deliver my food? I made it clear to the dude on the phone that I'm going to give them a bad review. Hereit is. Oh and yes, that's my finger in the photo because I had to point out that their menu says they deliver by car. Thisrestaurant is a hot mess. ????? Read more
There like family ???? delicious food