Reviews for McDonald's in The Bronx, NY
Parking lot is always crowded, even though, it's empty inside, forcing customers to use the drive thru, which turns into a long... line. Do better, they have to crack down on the people who leave their cars parked there. Read more
Check your happy meal orders too they forget food inside those too unbelievable Just left the girl who always sounds rude among... other staff at the drive through and always rush you off well she took my order #1211 at the drive through and the staffforgot to put in an entire meal drove off and didn?t realize until I was home. Please if you buy food here check your bagbefore you leave the staff act like you are not there but make them pay attention if you don?t ask you won?t get your food. Lately the people taking orders at the drive through are lacking something. I?ll let management figure that out on there own.But it?s been in a small decline since renovation. Staff used to be very cheerful Read more
They had my food out in about 4 minutes and it was all lukewarm too cold. Even my quarter pounder was not hot, which I wasn't... aware was possible. I ordered at a medium-busy time, they were not overrun with orders but not dead either. Meaning that therewas no excuse for my food to be cold. So disappointing when Mcdonalds does this. Read more
Not too too crazy about the new ordering system, it's too impersonal and orders are almost always missing something. Check your... bags. Also, would LOVE to see some more Black people behind the counters/kitchen. Seems like whenever they hire Latino managers,all the Black workers mysteriously vanish and why I'm only giving three stars. ??????????? Not to mention tables full of kidswith no food in front of them. It's not a hangout. Eat your food and LEAVE! Read more
Worst when it comes to customer service! You could be the only one here and you still have to wait 20 mins to get your food
Food was normal as usually but the wait time to order was too long for a place that wasn?t even busy & was disappointed with my... smoothie not being filled up to the top Read more
Even for a McDonald's the service was unorganized, confusing, and slow (1 line for 2 registers). I saw two managers taking "cup... inventory" while at least 12 people were waiting online. One of the soda machines was out of order and a few of the tableshadn't been cleaned. It seems the prices are getting higher while the food quality and service is going down. I will admit thatit was a little busier than usual because it was almost 90 degrees on a Saturday. Read more
They only had two poor guys working at this location at night! One guy on the grill, another on the window. The poor guys... couldn?t keep up and most definitely were slacking. It took us about 20 minutes to receive our, ?fast food,? order. Read more