Reviews for Chipotle Mexican Grill in The Bronx, NY
I went today before 6:00p.m to purchase 2 burrito bowls. When I tried to pay with my debit card, their debit card machine was... not working. It was only working by tapping the card on the machine. But my kind of card does not work by tapping. It only worksby chip or by swapping. My balance was $34. I only was carrying $22 in cash. I asked to speak with the store manager andexplained the situation. Advised his store debit machine was not working and I only had $22. Advised I'm a regular customer. Herefused to take my $22 and I ended leaving one of my order. After I paid cash for one order only, the cashier at the cashregister throw my other order in the garbage, rather than let me keep it with the $22 I had in cash. I got very upset with theiraction. They rather throwed the food in the garbage. I saw that action very not human. That is not a way to treat your regularcustomer. I usually stop by the store 2 or 3 times a week. Never again. Read more
Dont even deserve that 1 star, this was a terrible experience for the price been paid. This place need to be evaluated asap and... rehire new staff that cares. Didnt even get to add my 4 component with so little serving for 13.99. I could have went toMCdonalds seriously. Disgusting and terrible costumer service with horrible attitude. Rushing people like they got somewhereto go. If you dont care about people dont choose this jobs dealing with costumer service. 0/10 rating please! Read more
Great customer service and friendly. Consistent chipotle food. Would dine in again
If only the would be a chance of negative feedback that Chipotle would be a winner Manager of this place should?ve been... penalized and fired long time ago because stuff he hired is a bunch of people with no knowledge and no clue what they aredoing. Starting with bad customer service , rude respond all the way to Uber orders that take 3 hours to finally be cancelled. It?s a bad management , horrible customer service , disrespect for people time and money , not mentioning a chipotle is pricey. Serving old chips , tasteless guacamole to attitude ? if you don?t like don?t come here ?. After half and hour of waitingfor one burrito ?Lady ? literally throws at you bag outside the door right after she was picking her nose ?. Disgusting. Place needs the head quarter to take a good look at this bunch of irresponsible and clueless ? people ?. NEVER AGAIN ! Looks like if all of you don?t like this job ? go find better one ! And btw ?this is 13 $ chicken burrito. Looks like kidsmenu No brains there Read more
I had the worst delivery experience at this location. I waited over an hour for my food to arrive but to make matters worst when... the order arrived the packaging was sideways and all of the food leaked out inside of the bag. The queso blanco lid was leftopened and all of the cheese spilled out inside of the bag. This isn?t the first bad experience I had here, I will never beordering from this location again. Read more
Hardly ever complain about food but for $13 I expected way more in terms of variety & portion. Ordered through uber eats, no... option for tomatoes or pico not sure why. Tried to call 2x got no answer. Your busy due to corona ok but I really felt like myfood was made on a production line like no personal touch regarding things I'd asked for Read more
Clean, fast and somewhat healthy alternative to the more fattening competitors within the neighborhood. Salads always seem... fresh. Love the vinegarette dressing. Be prepared to be in a long line that moves. It's worth the wait. Read more
The food tastes great. Portions are minimal considering the price for everything. Dont go if you are short on funds and very... hungry or are a big eater. Staff was not very friendly when I last went but was not disrespectful. Minimal decor if any andatmosphere is lunchroom cafeteria looking so if you miss elementary school lunch time this decor or lach thereof will bring youback home. Read more