Reviews for Burger King in Brockville, ON
First time going to Burger King in Brockville the other night and I wasn?t pleased with the service. There were about 5 young... employees. Before someone took our order, the employees friends (customers) were waiting on their order. The employees and theirgroup of friends stood around for at least 10 minutes talking before someone took our order. While one employee was taking ourorder, she was also talking with the group of friends at the same time. There was an older lady working in the background and Iactually felt bad for her having to work with these young individuals. I?m usually not one to complain as I used to work in foodchains but I do believe Burger King in Brockville should reconsider who they hire. Read more
Sept 20/2022 not a good evening for these guys. Really slow inside service, and quite a few unhappy customers. And, for the very... first time, the food was below expectations. Surprised at the visit, but it could have been caused by a non-functioning debitmachine and a staff shortage. Not to worry; we?ll be back. Read more
They were short staffed and busy along w drive through. The petite blond haired woman who took our order was appreciably calm,... fast, and efficient w our various order sustitutes. She made our meal/stay more pleasant. Thank you. Read more
My husband and I drove into Brockville Ont Burger King with 15min to spare before they closed at 11p.m . The store was not... opened. This isn't the first time this has happened if you advertise your open till 11p.m then stay open till 11 we have nowwasted an hour of our night plus gas to be denied the services advertised this is un acceptable the management needs to changethis was Aug 26 2022 Read more
I got a rodeo burger with those onion rings and BBQ sauce in a meal. It. Was. Amazing. Drive thru was fast, staff were friendly,... food looked good when I got it, and my order was correct. 10/10 Read more
This Burger King location was a pleasant surprise. We were looking for a fast food bite and this happened to be conveniently by... the Hwy 401 ramp. It wasn?t busy at lunchtime. The store manager was helpful to recommend the King Deal which came with twosmall sandwiches. Even though the Kids Meal provided an activity booklet, staff still checked the back to confirm they had runout of other toys. Interior was clean and appeared to have been recently remodelled. The dine-in area was well-spaced apart.Most folks were in-and-out within 30 minutes. Read more
So we went for milkshakes today... Yes the milkshakes are amazing at BK! What is NOT great is the customer service!!! I know... everywhere is struggling to find staff, I get it, but if you're working with the public a tiny bit of kindness and looking likeyou like your job goes a long way! Acknowledging customers, actually speaking to them not just looking at them, we're not mindreaders! I know times are hard but honestly I'll go elsewhere before I'll deal with ignorant employees like today! Read more
Second time the service has been terrible. The onion rings were colder than the ice in the drink. The sandwich had enough... ketchup on it to lubricate a fighter jet. And yet the prices keep going up. And the fountain disappears. Again. How manytimes has it appeared and disappeared since this restaurant opened. Gotta start looking somewhere else. This place is a jokethat hates its customers. They don't even try. Lock the doors. Read more