Reviews for Dunkin' in Brockport, NY
I've been coming to this location for the last 2 years while working in Brockport. Last years service was excellent, fully... cooked bacon, egg, and cheese Bagle. This new school year, they either don't have plain or seeded bagel. The bagel, bacon, eventhe cheese isn't warm enough to be slightly melted when it's served to me. Disappointed after spending $7 (includes a hot tea orcoffee) Read more
Had at least 2 people on Staff after waiting in line for 30 mins in the drive through a woman comes out with a cigarette and a... lighter in her hand saying they were closing due to understaffing. I stated it was a mobile order and she's like did you callfor a refund? I'm on my way to work because that's what I have time for. I understand being busy and being overwhelmed but thisis poor managed and you should at least finish the line you made wait that long. I will be reaching out to corporate. Also, youcould hear her punching the door at the location so who ever is in charge should look in to this more. Read more
This location should be closed IMMEDIATELY. Recently, they became so understaffed that they kept taking pick up orders, but... LOCKED all the doors into the building. So you could order coffee in the app for pickup, pay for it, but could not pick it up.Seems like fraud to me.... To make matters worse, they closed their drive thru, so you couldn't even drive thru and pick upcoffee. If corporate wanted a good example of how to NOT run a franchise, this would be the poster child. I can't think of asingle positive thing about this location other than the fact that they always give me a napkin with my coffee. Read more
What is this?!?! Just for clarification there is no meat on this wrap so it must be burnt cheese. My dog wouldn't even eat... this. Read more
DD is fine. The location can be difficult to enter if you're traveling north on Long Pond Road or want to go north upon leaving.... There is a middle turning lane, but lots of people want to use it so near to the traffic light. Read more
We went there today to bring our pug her first ever pupachinno for her first birthday :) she loved it! We loved the fact it did... not cost anything and the girl at the counter was super nice :) Read more
Dear Dunkin..... I hate to be the one who explains this but on your receipt and website a power breakfast sandwich when asked... with no bread gets 2 veggie egg white patties. Why does your staff not do this? If you would correct this it would be greatlyappreciated. Read more
Terrible service. Waited 30 minutes in drive thru to find they messed up my order and basically don't care. Guy asked me what I... ordered, i start to tell him and he starts talking over me. They are awful. Still waiting in drive thru for donuts, at a donutplace. Then they didn't have the donut I specifically asked for. Staff is incompetent and rude. Read more