Reviews for Subway in Bristow, VA
Good tasting sandwiches at very cheap prices, clean place & nice ambience
DO NOT GO HERE IT YOU HAVE ALLERGIES. My husband went to pick up lunch for us. I have a SEVERE fish allergy, and since tuna is... on the menu, I always ask for the sandwich artist to change gloves and the knife used to cut the sandwich. The worker thatserved my husband refused to change out the knife, insisting that dunking it in a bucket of solution is sufficient. It is notsufficient, as allergen particles can still exist on the knife afterwards and lead to cross contamination. My husband arguedwith her the proper protocol several times and she still refused. I would call management or corporate, but she did not give myhusband a receipt, only contaminated sandwiches. Do not go here. Read more
Came in at 12:30 lunchtime 4/26 and received terrible customer service from the clerk working. Heavy set woman with glasses was... respectful but the woman working with her hates her job and let?s you know it by treating paying customers like trash. Read more
I don't know what it is about THIS Subway store but they apparently don't read the instructions from the app. And for what we... pay in taxes and fees and tips a whole extra $10 more than my order you would think they'd get it right! I even asked thedelivery guy who told me everything is in the bag... which, it wasn't and when I called the store, a guy who barely listened tome started talking to another person in another language leaving me hanging on the phone I ended up hanging up due to beingignored. I've given this Subway shop another try after a previous incident. Apparently I shouldn't have. I will leave thissame Yelp review. Read more
The customer service here is VERY poor. The older man who was behind the counter did not greet me upon walking in nor did he ask... me to wait a moment as he prepared a DoorDash order. I stood there waiting for about 2-3 minutes. He didn?t say anything to meso I decided to leave. I usually frequent this Subway but the customer service these days has been VERY VERY poor. Read more
Do not go to this location, the staff is rude and extremely stingy with every ingredient. These folks are trying to squeeze... every penny from every customer and it shows. Sandwiches are short changed on everything from meat to lettuce and even thesauces. They are regularly missing a variety of chips and sodas and the staff is so rude when you asked them to actually giveyou what you pay for at similar locations. We live in Braemar and go to a further location when we get Subway now. Thisfranchise should be sold or shut down so someone who actually wants to do a good job can step in. Read more
Been there multiple times but these last two times the staff has been rude, not listening to what you?re ordering & catching an... attitude when you repeat the correct order. My wrap was just rolled with everything falling out. Both times I checked out theused the card on my app w/out asking and I was holding a gift card I wanted to use in my hands. Read more
it is a Subway shop, their food is like any other Subway store. My experience with the overall costumer service is average. I... have noticed a few other works there appears to be a senior employee or management, they were rude and unfriendly. I've noticedtheir store hour on the website and google is not accurate. I had showed up at 8:15-20am, the store is not closed when thestore hour is 8am and google shows it is open. Just be cautious if you are planning to go there in the morning. Read more