Reviews for Domino's Pizza in Bristol, TN
Have ordered from here many times hoping it will get better and each time the pizza has consistently been terrible. Not sure... what they?re doing for it to be so bad, maybe they?re in too much of a hurry or short staffed but a cheap frozen pizza is waybetter than what they make. Read more
I have run a business right by the Domino?s on State St in Bristol for 34 years and have done so much business with them. We?ve... even worked with many of their drivers on deals with tires in exchange for food. I will never again go there or send businessthere after tonight. Doug, the night time manager is so rude and has no business being a manager and dealing with customers. Iwill be calling corporate on him. The pizza was made horribly and they didn?t deliver when they said. Manager told me to callsomeone who cared and hung up on me. Word of mouth goes a long way. Read more
This is a dominos...you know what youre getting going in...sometimes they're short staffed...sometimes not...when theyre... staffed, its pretty good...when not, delivery times are way out of whack...the app wont let you know...i guess the app assumestheyre staffed...HOWEVER...the management and/or app will usually make up for "letting you down" with free product on the nextorder...and anytime an order was for real incorrect, staffed or not, management would correct it...???? Read more
I go in there to pick up my pizza and the guy is super rude and then doesn?t even give me the right pizza. When we go to call... back up there we call 3 times and do not even get an answer. When we get there they take the pizza that had already been to myhouse and put it back on the shelf to give to correct customer. Read more
Love the pan pizza! My orders have all been delivered quickly and the food is hot and fresh. TIP YOUR DRIVER! They are paid... like servers and depend on tips for their paycheck! Read more
So They messed up my order from June 23rd. The crust wasn?t cooked throughly and we couldn?t eat a doughy pizza. I was suppose... to get a credit and when I was going to place a order tonight I realized that the ?credit? that was supposed to be on my accountnever got put on. So I called the store and because it wasn?t noted on my account the assistant gm refused to remake a $7.99pizza?.. I order from this location ALL THE TIME.. you can clearly see my history?. But this customer service is ridiculous.Call back when the other manager is on duty. I?m not going to waste my time fighting but I will switch to papa johns which isthe same distance from my house Read more
Placed my order 30 mins before pick up and upon arriving I was told order didn't go through. They didn't call back or attempt... from my history to get in touch about reordering. I place order again and waited 20 mins they messed up my order by giving mejalapeno and ham cheesy bread I can't have meat. When I tried only telling them it's wrong after arriving home, I was told Ihave to come back at 930pm to show them and that a picture won't do. So here it is. Good food but don't be so sure they haveyour order right. Customer service is okay it can definitely improve. Read more
Always good pizza, but they were over loaded with calls and avoided the phone. I wish they could build a process to help with... that. I had to walk to it and order and wait for it. Again, good pizza, just need to build a process to handle the phones whenlight of staff. Read more