Reviews for Empire Tea & Coffee in Bristol, RI
Ordered online for the Bristol location since I was staying next door. 2 coffees and 2 sandwiches which were ready when I got... there. Had an issue with one of my sandwiches but went back and the manager was more than helpful. She simply remade thesandwich no questions asked. I?m so glad I went back because it was delicious! Read more
I had two beers before coming here but I remember how great the service was! The girls were so friendly my husband wanted a... nitro cold brew coffee and I ordered an earl grey tea. The scones were wicked yummy. It seemed like a cool place to chill. Lotsof friendly vibes with a nice atmosphere. Read more
Good choice of tea and nicely done drink, but the store needs cleaning and better staff training. While we were taking a couple... minutes to learn the menu, the person in the register didn?t ask if we need help, but just started scrolling her phone. Thestore was empty: the whole time we were only customer. The tables and condiment place was dirty, full of coffee spills. Thefloor was full of crumbles. There were at least 3 baristas, and they didn?t care much about acknowledging us or cleaning thestore. We enjoyed the drinks, but the messiness was disappointing. Read more
The location is amazing it is right next to the waterfront. They have good coffee. I have never had anything to eat. The process... is for ordering is little weird, you go in and order and then wait outside behind the building. I am sure that it is this waydue to Covid. Read more
Cure coffee and tea store on the water in bristol ri. However as soon as I walked it we were given attitude about new mask... mandate and not knowing the current law. Prefer that you politely ask us to wear a mask verses giving us an attitude. With thatsaid coffee was good as were the baked goods. Read more
This sweet coffee spot offers delicious light breakfast and lunch options (including sandwiches) with marvelous matcha and latte... combinations as well. The whole grain croissant is a unique favorite! You may order ahead using their app or grab and go. Thesmall seating area inside is not yet available. Read more
We went here on a whim on our way back home from visiting during Memorial Weekend and my husband and I still talk about their... avocado toast! O. M. G. They give you a full avocado with a few slices of multigrain toast. It?s seasoned perfectly and filling!I also had their Lavender Iced Latte. Yum! We cannot wait to go back. Read more
I was an avid Empire Tea & Coffee customer, but after several negative experiences of unsatisfactory customer service I... unfortunately will no longer go there. While their coffee and pastries can be quite good, it?s unfortunate that the quality andservice is so terribly inconsistent, depending entirely on which employee gets your order and prepares it. When I go to acoffee shop to order a croissant with jam or butter I expect the jam or butter to be spread for me especially if I?m hoping toeat this on my commute to work. If I order a bolo egg sandwich with avocado and pay for it? I expect the avocado to be in it(it?s pricey to add avocado and such a disappointment when your sandwich is made without it when you did in fact pay for it,which has happened to me multiple times!) I?m so disappointed that I no longer can support this business, but I hope Empire canreturn to the consistent quality and service that it once had. Read more