Reviews for Dunkin' in Bristol, CT
This dunk's coffee was burned tasty informed the person there they fid nothing at all
I GIVE THEM 0 stars!!! I ordered a donut from the very tall young man. He went around the corner to get something and when he... came back, the glove dropped on the floor. HE PICKED UP THE GLOVE, LOOKED AT ME, AND STILL USED IT TO GET MY DONUT! HOW CANSOMEONE HAVE THE AUDACITY TO DO THAT AND STARE ME IN THE FACE AS IF NOTHING IS WRONG! I will be calling the corporate, healthinspector and owner and asking for a refund! Disgusting! Read more
Ordered take out but want quite ready when I arrived. The bagel was a bit burnt but not overly so. Coffees are usually good at... this location Read more
If there was a ZERO STAR option, I would 100% be clicking it. This location can?t seem to get their stuff together, two years... ago, a year ago, the start of the pandemic, through the pandemic as well as right this minute. I have NEVER seen a Dunkin? sodisorganized/out of place as this one. Five times in a row now, there?s a line of people out the door of the lobby, I order ONEmacchiato, first guy after me order a tea and a sandwich, second guy after me orders a coffee and a bagel....BOTH of the peopleAFTER me, somehow get their drinks and food and are out the door, while I am still waiting there. I ask why people are gettingtheir food AND drinks if they ordered after me. The young gal responds with an attitude saying ?your drink takes longer tomake?........uhhhhh, I mean common sense says that in the time that TWO sandwiches and TWO other drinks were made/given to them,that you absolutely could?ve made ONE drink in that time (probably more) furthermore, if my drink TRULY ?takes longer to make?like she claimed, then that?s justification to complete orders that came in AFTER mine & is good reason to make me wait? To methat was an extremely poor excuse of ?we don?t know what we?re doing? she then tells me ?I?m the only one making drinks? ...atthat point my jaw dropped considering I?m literally watching TEN+ employees running around making DRINKS AND SANDWICHES! Youguys need to figure out how to work TOGETHER as employees and not have it be a free for all. Get a system down, because when youmake people who have already ordered, wait, while others who ordered AFTER are getting their things, does nothing but clog thealready tight ?roundabout? lobby area. There is no flow whatsoever. Your lobby is marked out to be ?one by one? ?in and out?single file lane. When you give people who ordered after someone, their food, they then are gridlocked and have to either turnaround to go back through the line of people waiting to order, or they?re forced to walk through th Read more
Slow isn?t even the word to describe it. They would double their money if half the people didn?t pull out of line and go down... the street. Nicest staff, slower than a dead sloth. Read more
Great location. Friendly staff. They do have drive thru. No public restroom. Ordered bacon eggs and cheese on a croissant.... Sandwich was good, not burnt. Hash browns were good and not burnt. Would recommend. Read more
8 people working behind the counter, garbage cans overflowing, all tables and floors filthy, was not buisy yet still uncalled... for wait on sandwiches to be made. At least the employees were having fun standing around laughing and joking. Read more
Gionni made my coffee perfect! Excellent service!