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Reviews for Subway in Brighton, MI

Laura Marie 1 year ago
1

We ordered party platters for my son?s first birthday and instead of putting the toppings on the side as we requested when we... ordered (multiple times so there was no confusion), they mistakenly put ALL the toppings on every sub. We have some very pickyeaters, but didn?t have time to go back up and have it all re-made. Mistakes happen and thankfully we had other food planned forthe party that day. However, we contacted the store immediately and were told they had to contact a manager. The following day,we contacted the store again and we were told the same thing and that a manager was supposed to get a hold of us. After no callthe following day, we contacted the store again and finally asked for a number to contact this manager. We were told 3-4different people all along, and in the end, no subs for the party basically and they offered us a refund for half. At thispoint I explained that it was rather frustrating, not just because we ended up with no subs for the party, but the run aroundafter the fact when we spent a decent amount of money and it was their error. The final manager to help us apologized and tookresponsibility for not getting back to us sooner, but we still paid half price for no food at that point. Definitely won?t begoing to that location again. Read more

Rob Kasjanski 1 year ago
5

Great lunch spot , fast , friendly staff , .... everything is always spot on with this crew. ... will be back for sure ////.... Keep up the Good work..!.!. Read more

Gino C 1 year ago
5

Consistently good food and service here. Staff is friendly and efficient. I appreciate all the hard work and look forward to... visiting again soon. Read more

Brian Meyer 1 year ago
1

This place is filthy and disgusting! The employees are rude and could not care less about their jobs! I would avoid this... location at all costs. There are other locations an exit before and an exit after while going down the highway. I'd skip thisone at all costs! Read more

ron [ 2 years ago
1

Yuk, the bread was stale and hard, the lettuce was browning, the meat, ham, and turkey, tasted old. I will never eat there... again. Yuk Read more

Kylee Sullivan 2 years ago
1

They made my sandwich wrong and I asked them to fix it they didn?t. Still charged me for it. They also have no manners or... customer service skills. Read more

Samantha Lowe 2 years ago
3

The staff is always nice and the food is fresh but they really struggle to fulfill online orders efficiently and on time. We've... ordered online on three separate occasions and all three times we've waited over 15 minutes past the estimated "ready" time.There needs to be improvement, here, if they continue to offer online ordering. I'm giving three stars purely because of thestaff and food quality. The service experience is lacking. Read more

Mike McKivigan 4 years ago
5

Nice subway located in a convenient location. Parking and street access was not a problem. Restaurant is really nice inside. ... The dining area is modern, roomy, very welcoming clean environment. The staff was friendly. The hoagies were excellent. Iwould frequent this subway again. Read more