Reviews for Popeyes Louisiana Kitchen in St Ann, MO
First of all the chicken is so small! We waited 30 minutes to get better chicken, ordered a10 piece family meal, get home and we... have 9, I called never answered. First time we went, ordered 10 piece mixed, gets home we have all leg?s (dark pieces) I calledmanager says bring it back, i said my children has already started eating. So this person of management said,well we can?t helpyou!?., so I?m done ???????? Read more
Do not waste your time or money at this Popeyes. I'm sure they're understaffed and underpaid and I feel for them, but everyone... there has no clue what they're doing. The employee in the drive asked me 3 times what drink I had and still have me a sodainstead of tea, after waiting 30 minutes in the drive because they didn't have enough chicken made. Absolutely will not be back.Also, whoever owns this place should pay their employees more and maybe they would have more competent staff. Read more
Extremely slow. Cashier had no sense of urgency or attention to detail. I had to come back in twice for 2 missed items. My... bottled water is a block of ice. I have to wait for it to melt before I can drink it... so thirsty because I got the spicychicken!! Read more
In all of my years of restaurant management I?ve never come across such a poorly run operation in my life. This particular... location never has its menu items, is always short on soft drink options and the card machine is always broken. For thislocation to be so new, I can?t see how spending 100?s of thousands of dollars to open a location, just to never have menu itemsand rude staff. Definitely won?t be going back. Read more
The food was good but if the restaurant just opened up for the day, there should be fresh chicken available. If I order a four... piece I expect a Breast, thigh, leg and wing. Not two legs a breast and wing. I don't get this new generation, they don't takepride in there work and have a I DONT CARE ATTITUDE. Praying for this generation of young people working at these restaurants. Read more
The cashier a middle aged woman on 6/28/22 at around 2:30-3:30 p.m. working the register by herself had extremely too much... attitude because I changed my order, then I changed it back to my original order because I was trying to get the best deal andsale! She was verbally complaining because she had to do a delete. It's only a matter of time before this location closes. IWILL NOT BE GOING BACK!!! Read more
This is the second time that I have ordered chicken that looks like this. I am very disappointed and will never return back to... this location. It doesn't taste fresh at all. I asked for spicy and you can't even taste any spices. Seems like the grease isold. I recommend not going here. Read more
Highly frustrated I just ordered via the app from this location and not only did I not get all the food I ordered but the... chicken arrived SUPER BURNT & tasted like a chemical this is ridiculous $20 down the drain. This location is horrible includingthe management I went inside to order and watched the manager pack my food and she still forgot items in my order! If theMANAGER can?t read a screen and pack orders correctly why would you expect the employees to be able to? They need bettermanagement to run this location bottom line Read more