Reviews for Papa Johns Pizza in Brewton, AL
Great service. Awesome food. Would have given 5 stars if they delivered out further on Highway 31 north. We live just 8 miles... out from your establishment. But no delivery. Read more
Okay we ordered pizza to be delivered to us at our shop. The lady on the phone said it would be 26 to 30 minutes okay. Then as... we sitting here waiting for them to come 49 minutes came around and no one showed. So we had to pull the shop phone out and callback, they told us that they had came to the shop and call the phone no calls was made to me.i really feel you all need totighten up.. Poor poor service!!! Read more
Upon attempting to review this company I must say they failed horribly. I have been to the location personally and I will say... this from witnessing it myself. I wouldn't need anything they handle because it is very doubtful that they can wash their handsin the restrooms after using them when the sinks are dry and I go in. I found that part disgusting. Furthermore they wouldrather run around and play with their friends then perform their duties. I have also discovered in my investigation of thisparticular location that the five star reviews that talk about how well they are doing our family friends and employees. Thestore supposed to shut down at 10:00 sharp they've been shutting down at 9:30 because they don't want to do any more work. Iblame this primarily and solely on management. This is a courtesy review I didn't have to put this here but I chose to. Being acourtesy review means this I have reported all findings to Kentucky home office of Papa John's. I didn't do this because I'm adisgruntled customer I did this because I'm a reviewer of companies for companies. And you failed horribly. . The staff here iseither not trained or does not give a darn about anything but themselves. Read more
HORRIBLE!! Ordered some wings from here and they where not done! Even though we asked to cook them twice. TOBY JERNIGAN stated... that there "well done" option means that they are cooked twice in their oven. Well if that's the case then we asked for WELLDONE TO BE DONE TWICE. And they wouldn't replace my food even though I had it to give him, nor would he give me my money back!Will be calling Corpoprate! Read more
Just ordered from papa johns. Asked for well done wings. When my wings were delivered they were NOT well done. When the skin is... soggy on your chicken that is NOT well done. Called the store and was told they were ran twice in the oven and that if you wantthem cooked longer to be specific when ordering. I though well done was specific enough but ok! This is unacceptable. I won?tbuy wings from here again! Read more
Order pizza from here on a regular basis. The pizza has always been excellent. No complaints. The delivery drivers are always... fast, and friendly. The best pizza and delivery service in Brewton. 5 Stars Plus !! Read more
I am the night manager at the Brewton location. I treat my customers like they're my family. If you decide you want a great... pizza, then stop by and ask for me. We're having a issue with our online delivery orders. If you place a delivery order onlineand it tells you we can't or don't deliver to that address, call us. We will have to manually enter your address. Also knowthat any discount or promotion offered online, we will honor in store or over the phone. Papa John's is working on this issue. Ihope you come see us or call us. And we appreciate your business. ?? Read more
Service has definitely improved. The wait is still awful. You can be the only person in the store and still have to wait 45... minutes for your order. Heads up, pick up carry out orders are dead last. Irs definitely not on a first come first serve basis.Online orders have priority and are prepared first, then delivery, and then carry out. Many carry out orders still have to waita very long time to pick up a pizza even after arrival. I do not know what's the deal with their "prepare a pizza notificationsystem." Once you pay, it seems like it waits 20 minutes to que the pizza preparer to start with no one in the store. Thataspect need to change. You just took the order, so make the pizza up already. I don't think the issue is with the employees,but thier pos system. The employees are awesome...so please tip well. Read more