Reviews for Taco Bell in Brentwood, TN
Poor management last time ordered Mexican pizza and burritos. Mexican pizza was fried in old oil tasted bitter and tortia were... dried out. Happened now few times changed the rating to 2 stars Read more
Thursday night and ONCE AGAIN an excellent meal with expeditious service....shift manager and her crew have been providing such... service every Thursday night for months....great professionalism and courtesy from entire crew....if you want the sameexperience stop by there on Thursday night....you won't be disappointed!!! Thanks again crew.... Read more
I?ve been ordering from this Taco Bell for about 6 years now. I?d say it?s pretty much a standard TB. Occasionally I will get... refried beans in a bean burrito that are watered down, which is of course pretty disappointing, but for the most part thingstaste as they should. The customer service is average, though not ever rude. I will say, I wish the app would allow you to ordera large water but I know this has nothing to do with this specific store. However, this location absolutely needs to installcones or directional signs so cars who use the drive thru know to wrap around the restaurant, as opposed to blocking traffic inthe street. Read more
Good food, just not for a healthy diet, butnis a great place to get a quick bite and easy to eat while driving down the road. ... Just wish the dinning room was open and just about the past Taco Bell places I stopped at, they were also closed. Read more
They always mess up my order. I?ve tried using the app to ensure there isn?t an issue as well as verbally ordering on occasion... through the drive thru. Even still and even after they ask me to confirm that the information on the drive thru screen iscorrect they still manage to screw my order up. I don?t like this location and the few times it?s actually been correct is fewand far between. Read more
I ordered a #8 meal and specifically said no lettuce. I get my food and of course there?s lettuce. I go back through the drive... thru to inform them of my order being wrong and the lady stated she couldn?t help me if I don?t have a receipt. The guy at thedrive thru never gave me a receipt, but when I walked into the lobby, he knew exactly who I was. I asked for my order to beremade. They made it wrong again. I asked for the girl on the headsets name and the manager stated he couldn?t give?confidential? information out. How is knowing someone who works in customer service name ?confidential?? I just ended up askingfor a refund. These fast food workers complain to make more money, but can?t get a simple order right. Read more
Soft Tacos in the bag upset down and all of them that wasn't upside down including the Crunch Wrap Supreme had NO beef! The... staff wasn't friendly so I just left. Read more
The general manager doesn?t care and makes it blatantly clear he doesn?t care about his customers. Ordered a party pack for some... friends and I, and got only 10 sauces. Everyone knows people want sauces, at least enough for one per taco. When I called to letthem know after I shelled out 20 freaking dollars for tacos and not enough sauce, he was like ok? The girl working the drivethrough has small hands sometimes it happens. Ok no. All walks of life order from Taco Bell. Including broke people like myself.If I order a party pack, I better be getting sauces for AT LEAST ALL THE TACOS I ORDERED. That?s ridiculous. And he acted like Iwas the problem because I had a problem with how many sauces. Not only did he not apologize or try and make it right, he wassuper rude and defensive about it. Read more