Reviews for Dunkin' in Brentwood, TN

Stood at the counter, no one took my order or even acknowledged me. Two cars in the drive through so no excuse for such poor(no)... service Read more

I hate seeing comments complain about food service workers. They are doing their best short staffed, be patient, and if you... can?t wait go fill out an application! Read more

The drinks continue to be very disappointing. all you taste is cream sugar and more sugar! I will not be returning. what a waste... of $10 Read more

Asked for Carmel craze twice & still got bday!! Kids now a days!!!

I have been coming here at least twice a week to pick up breakfast and coffee for myself and my coworkers and each time I have... had a rude interaction. But today was the last straw for me. I placed an mobile order ahead of time for drivethru pick up andwhen I arrived the line was 12 cars long and after waiting for 5 minutes it hadn't moved so I went inside to grab my order. Asusual it took a few minutes for someone to acknowledge me standing at the window looking for assistance and the first girl wasvery nice, but wasn't sure how to locate my mobile order. When she told another girl that I had placed a mobile order fordrivethru pick up she rolled her eyes and stated "well this isn't the drivethru is it," she located my order and quicklygathered what I needed, but then as she approached me to hand it to me the box was dangling from her hand and she shoved it atme "Here." and walked away. I have had a poor interaction with this woman every visit, but this was it for me. I will no longerbe buying breakfast for my office from here and would rather pay more money elsewhere and not start my morning with such awfulenergy that has always left me uncomfortable and upset. Read more

This was my first time going to a Dunkin. I saw the commercial for the Cake Batter Iced Latte and I was very intrigued to try... it. Obviously as this is a Saturday morning, I understand that they are busy. I went inside to order. The gentleman at theregister was very friendly and quick with taking my order. I did wait a good bit for my food and my drink. When I got to workwith my food, the sandwich ordered is described as two eggs on it; I received it with one egg. Nothing too crazy but a littledisappointing for my first time. I will say the iced latter is delicious! I would definitely order that again, but maybe adifferent location next time. I did also order a donut which was perfect. Read more

A clean decently staffed store. My favorite Dunkin in the Nashville area. But if you want everything bagels, so early because... they do run out from time to time. Read more

Burnt and a wonderful chemical taste! I've been to 2 stores owned and operated by Route65 and both of them are very, very, very... badly managed. I would show you a picture of what the oven actually looks like inside, but it would probably make you throw up.How they pass health inspections is beyond me...corruption in the health department maybe?? When you do clean these fastcooking ovens, you need to cook something like a piece of there chicken and let it get super overdone. This allows the chemical"taste" to be absorbed into that piece of chicken. Throw that piece away and it then makes everything cooked after that tastelike it should. The fact that they would even contemplate serving me the below burnt bacon, egg, and cheese on a croissant saysa lot about their training and uncaring attitude towards customers. So sad. I moved from Trussville, AL and truly miss thatDunkin and her amazing General Manager. That woman knows how to run a store! Read more