Reviews for Pollo Sabroso in Brentwood, MD
They didn't have chicken or plantains. I waited 30 minutes for the Carne asada before they told me they only accept cash. Wasted... the half hour I get for lunch. Read more
dirty and terrible service. don?t recommend
Their drinks was good ,but they overcharged my card $60 when the reciept they gave me while i was still there was only $100, I... had to dispute the $60 transactions. If you decide to go here I recommend just paying cash because they will try to steal fromyou. Read more
Dirty. Overpriced. Plantains fried whole in dirty grease. No tejadas, no avocado. Dive bar atmosphere. It was 100% empty at... 12 noon and 1 or two people came for pick up but nobody dined in. Lunch sent me to the bathroom within an hour. Read more
Music ???? extremely too loud ...! Makes it imposible to dine or have a good time.
Went here to get dinner and they gave me friend out chicken looks like from days ago and then the person cooking my food left... and someone else had to finish it very poor customer service???? Read more
Great tacos and chicken. Good service
I should have read the reviews before coming here. Roxana was HORRIBLE! Literally argued with me about overcharging me! I saw... her ring up my order and saw the correct button to press (mix) and she chose to charge separately (arroz/frijoles) which is nowdouble. I told her I saw the correct button she told me it wasn't in the system as if I magically saw the correct button. Sheasked me about 5 times if I wanted the food or not. I told her I just wanted her to show me the screen to prove that I wasn'tbeing overcharged and she refused until I wouldn't give in and WHAT DO YA KNOW... THE BUTTON FOR RICE/BEANS MIX iiiiisssssTHERE!!! Amazingly she still wanted to argue then tell me okay I'll charge you for one. "What you want something free??" Mindyou I'm holding cash in hand the entire time, walked in holding it actually. I politely let her know I didn't ask for anythingfree, I just don't want to pay extra. The stomped back to the kitchen got my food brought my change and stared at me. I evenstill tipped her the change. She waited til I walked out the door and brought it back to me and told me she didn't have want itthen went on a rant to the doorman about me. Some people really try you. So yeah, they steal here, then argue if you notice. Sad Read more