Reviews for Jack in the Box in Brentwood, CA
Worst service everrrrrr!! We came here at 9:40pm and stayed in the drive through line until 10:40pm just for them to tell us... they were closed. There were approximately 12 cars behind us so we were stuck. I walked to the window and spoke to the ladyLaura at the window she was rude and said to that this was the managers fault. I asked if they could tell the cars behind us toback up since we were stuck and they refused. I?m not understanding how a 24 hour jack in the box closes at 10pm. I?m also notunderstanding how they couldn?t be professionals and block off the drive through if it?s closed. I will not be back to the placeand can?t believe they are still in business at this rate. Looking at reviews below others had the same complaint 6 months agoand nothing was never done smh. Get a better system in place this is horrible Read more
Long line in drive through but workers were trying hard and food was hot and fresh.
Slowest drive thur in the world I will never come here again. I have order my food 20 min ago and still in the line wanting.... It?s always like this I was told but I see everyone was right Read more
This is a great place to get a quick bite we went through around lunch time through the drive-through and it was superb it was... very fast we did not have to wait very long the food was very good hot and very tasty I do recommend going here for a quickbite. Read more
indoor dining closed, drive thru blocked off 50% of the time I try to go here??.. At least communicate to customers what?s going... on, it?s a little odd when your advertised hours are never accurate. Read more
Cool place to grab a quick bite. Just make sure at ANY FAST FOOD place to ask that your food be freshly prepared and hot. It's... worth the wait Read more
This place has been horribly mismanaged for as long as I can remember, and a nightmare for mobile orders. Either they don't have... half the items, or they've just shut down the entire place due to understaffing while still accepting orders online. The staffthat is there tries their best, but they just need to put this franchise out of its misery already. Read more
Great spot to get a bite to eat late at night. Drive thru line can sometimes be very long but I?m sure that?s due to short... staff. There is one lady there with brown hair and glasses that always does an amazing job great customer service and I wouldlike to recognize that. Always asks for extra sauce and nothing about my meal is ever bad when she is there. Read more