Reviews for Dunkin' in Bremen, GA
My father in law made a purchase with his debit card using the new kiosk at the desk. He paid $10.90 for a bacon and a sausage... croissant. After waiting for some time, staff said they were out of bacon and croissants. He asked for his money back, they onlygave him $9.83 back and couldn?t explain why the payment was different. He was so frustrated and hadn?t been to a Dunkin beforebut now he really doesn?t want to go back into one. It was fairly busy, but ultimately, that?s just poor customer service and tobe a loyal customer of DD I was super disappointed. Read more
They've gotten a bit better at hiring workers that know what they're actually doing, or its just people with common... sense. Edit: 10/31 The last 2-3 times I've gotten a frozen coffee I'd rate it 5/5 from here, but today I would say 1/5 it wasway too extremely sweet almost borderline undrinkable like twice the amount of sweetness it should have, not enough ice at allblended with it do not like watery frozen coffee it should be like a slushy, and it wasn't filled to the top of the cup eitherlike every other time. There was no long line inside or outside so there was no reason to rush and do such a half *** job today. Read more
This morning I went to Dunkin as I usually do almost every morning and there were only three girls working at 6:30. I had to... place my order on a kiosk, I was not greeted, and when I asked if they had any of the specialty Halloween donuts I was told, ?there is only three of us, and we don?t have time to make them?. I then asked could I wait on three of the spider donuts and theyoung lady told me that they couldn?t make them because they didn?t have enough time. Cause this Dunkin? Donuts has been goingdownhill slowly for about a month. I hope that the owners can get in there and fix everything before it?s completely ran in theground! Read more
Normally terrific. This day I ordered a coffee and an old-fashioned donut. I got my coffee correctly but received a glazed... donut, I am diabetic. Read more
Very poor service?I had three kids and trying to get to school and ordered 2 1/2 dozen doughnuts? was told I would have to come... in, I simply said I had three kids with me and could they please service me in drive through. Some lady then came on rudelystated again I would have to come in? and they could only ring up 2 dozen. I had separately asked for 4 other doughnuts theydidn?t ring those up. I asked about them when I got to the window, he very rudely said they could only do a dozen at a time. Iasked why they couldn?t do 4 separate and he seemed very exasperated and did ring up the 4 with my 2 dozen. Went to go get theother 4, handed them to without looking at me or speaking, I said thank you and he shut the window in my face! I love Duncan andthis morning put a very bad taste in my mouth! Now my husband is having to go separate from my and get the second part of myorder to be able to get my son his birthday doughnuts for his class. Read more
They are fully staffed so that wasn?t the issue. The coffee was of poor quality and could have easily been corrected. When I... walk when they have tons of staff just standing around in the back just hanging out and not attending to the people in thefront. I?ve never had such difficulty with having my coffee corrected after done poorly. Not sure what the procedures are for anitem done incorrectly but having a staff with better service is highly encouraged. Read more
Not sure why this place has so many bad reviews. I had great service at breakfast time. Ordered a latte and an iced coffee and... both were made very well and came out within a few minutes. Read more
Our work team often orders coffe from here, weekly at least. It's always amazing! We always enjoy out coffees, lattes, frozen... drinks, donuts and everything in between. The app is great! Love our Dunkin! Read more