Reviews for Starbucks in Brea, CA
the workers there were hilarious ! or maybe it?s maybe because sin funny . I made their day and they made mine .
Long lines, cold customer service and long wait time; When you finally do get your drink, it tastes like watery-expired-milk.... Yuck! you're better off finding a better cafe Read more
slow moving line on a Tuesday afternoon with 5 people behind the barista bar
On good days, its not bad. On bad days... oh boy. During holidays or rush hour, the lines can be ridiculous and the baristas... just gets stacked with drinks. The result? Poor quality experience and drinks. I would give it a 2.5 stars if I can. Read more
Super slow line but its your basic Starbucks if you need your usual fix of caffeine
For being in the middle of the Brea Mall plaza, this is a really good Starbucks. There are seats both in the front and in the... back of the shop. The customer service here is really good. No matter how busy it gets, the staff are really nice and patient.It has everything that you'd look for in a traditional Starbucks, but not a clover machine. Read more
Had to wait in line today to place my drink order for 22 minutes. Then had to wait another 20 minutes for the drink to come up... from the barista. Iced tea, unsweetened? Seriously? I told the manager that 44 minutes was a ridiculous amount of time towait for an iced tea. He told me sorry that someone went home sick and they are busy. No offer to comp my drink or give me anycourtesy at all. EXTREMELY POOR CUSTOMER SERVICE. Read more
Coffee at this place tastes like water due to excessive dilution. Apparently, they keep adding water to the machine without... replenishing it with fresh coffee. This is poor business ethics. Customers are ripped off. We wonder why store management didn'tdo anything to forbid such practice. Read more