Reviews for Baskin-Robbins in Braselton, GA
I'd love to give this place more than 2 stars but I cant rightfully do so. The ice-cream itself is the only thing that gives it... 2 stars. As far as friendliness I would give negative stars as the people were not friendly at all and radio was so loud youcould hardly hear the lady speaking face to face and she wouldn't speak up any what so ever. We won't be returning. Read more
Worst ice cream I?ve ever had and I almost never complain about business. Service was bad gave me an ice cream dripping all over... without napkins. Gave my wife an ice cream pizza with old water damage on the box. Never again. Read more
The ice cream flavors were numerous and it was challenging to pick just three. So next visit I will have to try three new... flavors. We ordered a shake and some ice cream and it was absolutely delicious. Baskin Robbins is still the best ice cream spotaround! Read more
We enjoyed going next door to Culver?s to get a shake after being completely ignored yesterday evening. Hey, Baskin-Robbins, if... you?re only going to handle the one car every 10 minutes that trickle through your drive-through ? while completely ignoring thehumans standing in front of you ?maybe close your doors and go find something else to do. We nearly thought one of you weregoing to greet us when you glanced at us? we nearly passed out? but no, we were wrong. Finally, after we felt completelydiscriminated against, we took our money elsewhere. Read more
It is really the only place to get a selection of Ice Cream to choose from in the local area (besides the grocery stores). This... location is combined with Dunkin' which means you should be able to satisfy just about and sweets or caffine craving you mighthave. The employees have been super friendly every time I've been in and they are excellent at directing you to the rightflavor! Read more
I Placed an order online for my Hubby's 40th birthday. The morning of I was called and told that the order wasn't being made in... full because she didn't feel like it. said she would give me a larger cake but it would be the wrong flavor for theinconvenience. Sent my son to pick it up because I was still at work. He was told no manager on duty and they could not find theorder. i called and gave them the order number and they finally found it and it wasn't even what the lady earlier said it wouldbe. we live 15/20 min from the store. They threw in a dozen stale donuts for the hassle. By the time he made it 20 min thewhole cake had melted, the ice cream was all over the box and you could not even read the cake. They told me a District Managerwould call me within 24hrs but its been 3 days now and I am yet to receive a call. I will never order from here again for aspecial order. I will go to another location Read more
Awful first time experience. I placed an order online the for an ice cream cake for my daughter's birthday. I received an order... confirmation, paid for the order, and was given a pick up time the next day. I arrived to pick up my order and was simply told"Oh we don't have an order for you." No apology, no offer to resolve the issue, complete apathy. I will never go back. Read more
Let me preface this by saying- I have worked in the service industry for 20+ years. I am all about giving positive reviews. I... can?t stand people who only complain but?.This place is the WORST!!! My husband and I have been here at least 5 times- they havenever one ever gotten our order right. Tonight we went in for ice cream- stood at the counter for at least 5 minutes, while 2employees did absolutely nothing. Then another employee came out from the back - looked right at us and kept walking. There wereno other customers no one in the drive through?nothing! Seriously? Just wanted a scoop of ice cream. We will definitely Neverspend a dime in this store again. Read more