Reviews for McFarlain's Family Restaurant in Branson, MO

One step above awful. We waited 1hr1min not a big deal if good. Then we were seated, ordered promptly and waited 53 minutes for... our food. The food came out and in many cases wasn?t cooked properly. My mother in laws eggs were supposed to be over medium andthey were even over easy, basically raw. The ham was rubbery. My wife?s salad was brown and wilted. We dealt with several placesshort staffed while here in Branson. But the food quality here was just plain bad. Read more

My first time, my Dad ate there 6-7 years ago. A bit disappointed. It is a good looking place, the waitress was nice. But my... French toast was bland, the syrup had almost no taste maybe it was sugar free I don't know, and my Dads sausage patties were alittle over cooked. My sister had a salad and ham and cheese sandwich and said it was fine. Coffee was meh. Read more

This place has a very homey feel. The staff was very nice. Their menu has a wide variety of items from nachos, the chicken fried... steak and a lot in between. This cornbread is more like cake. Delicious! And this restaurant is in a shopping center with storesand an IMAX theater. "Like" if this post was helpful. Read more

After a long day at Silver dollar city a good meal with nice service is totally a great end to a good day! Portions were good... and the meal was very tasty. Prices were also comparable to other food in the area! Read more

Didn't look like my kind of place, but the dish I had was delicious. And for those wondering the entrance is inside the main... building which is entered under the awning.also, the cornbread is surprisingly good (sweet). I had the Bacon Cheese Fries.Fries, Bacon, Cheese and some kind of Alfredo sauce. Awesome with ranch. My brother-in-law had the Papas Nachos and loved it aswell. My wife had the deep fried fish, and although she liked it, the rest of us did not. (Very fishy) Service was excellent.Drinks stayed filled, and the server was polite. Read more

Went here instead of another diner. The food was okay. We ordered the chicken pot pie with a side salad and the meatloaf with... mashed potatoes and green beans. It was just okay nothing to write home about. Our server, Zane, was great; fast and brought acarafe of water when I needed a refill. Read more

The food look okay. They forgot our cornbread. And my green beans look microwave and mash potatoes was Luke warm. The waiter was... awesome he did great job . The fried green tomatoes was excellent. Read more

WORST CUSTOMER SERVICE EVER. My husband and I were in Branson for the week of Christmas. We wanted some lunch on Christmas and... not much was open in the area. We were thankful that restaurant was so we ordered take out so we could go back to our condo andrelax. We ordered a crispy chicken sandwich with all the fixings and fries and a club deluxe. We picked up the food, the foodwas already in a bag so I didn't even think to check the good. We drove all the way back to our condo. The picture I posted iswhat we received that was supposed to be a crispy chicken sandwich with all the fixings. As you can see it's just a piece ofmeet with nothing on it. I called the restaurant and the employee who picked up the phone said they could replace it if we droveall the way back. I wasn't feeling well either so another drive back sounded miserable. We just wanted to eat the othersandwich before it got cold and couldn't drive another 20 minutes one way back to get the sandwich replaced. I asked for arefund and the employee said she would talk to the manager and took my phone number and said she would call back if there wereany problems with the refund for the one sandwich. I believed her so we went about our day. The next day (today) there wasn't apending refund on my card so my husband and I stopped by the restaurant on our way out of town today to ask about about refund.The manager said no manager was told yesterday and they don't give money back. She acted like we were lying. I told her what heremployee said and she didn't offer to make anything right. She didn't even offer to replace our meal. She said there was nothingshe could do about it. She was very rude and not willing to compensate for any of their mistakes. She didn't even apologize. Sonow we had to leave with no refund or any food replacement. We had to take a total loss. I will never be back there. Don't spendyour money with this uncaring establishment with horrible customer service. I will also be repo Read more