Reviews for McDonald's in Brandon, SD
depends on who's working whether you get your order right and out in a timely manner. Most employees are respectful. There's... one lady who needs to find another job. she's crabby. says nothing when you come to the window to get your food. just handsit out with a crab-apple face. no thank you. no have a good day Peyton and Dawn - thank you for your smile and customerservice. your courtesy to your fellow employees and your speed and quality is noticeable. Nice work! Read more
The worse fast food place in Brandon. This restaurant doesn?t even earn the 1 star, so the fact that I have to use it in order... to leave a review, is giving them more credit than they deserve. I have been disappointed too many times to count. Having towait in line for 30 minutes each time for something small like a burger and a drink is absurd. Not to mention, most of the time,something is missing from my order and sadly, even old, especially the fries. Maybe I should be checking my bags, but afterwaiting in line for so long, it?s just a habit to get the hell home and not make anyone else wait. When I call, I?m told I cancome back for the missing or old items, which no thanks. I?ve already wasted my time, and money for what I initially ordered.Then I?m told I?d have coupons sent, never received them on multiple occasions. Today, the food was thrown at me. I?m just gladI had a hold of it before they let go. Now onto the next thing where they?re always out of something or just don?t have it.Couldn?t get a single coffee drink today because they were out of something. The last time, they were out of slushies. The timebefore that, it was apple pies and I could go on and on. I?ve lived here for 5 years to give anyone an idea of how long I?veexperienced the same thing, over and over. Why I kept going back is beyond me. Then they advertise all these delicious bakerygood on or around the menu. Welp, not allowed to order those either because since they?re attached to the gas station, assumingit?s a contract they have and since the gas station is the one with bakery goods, they?re not allowed. Which ok, I understandthat, then DO NOT advertise them! It?s not fair for the average consumer purchasing from this McDonald?s to be falselyadvertising food items. That is just my two cents and if it weren?t for today?s awful service, like the many times, they couldhave saved themselves from another bad review. I?m just thankful Brandon is expanding and I will no longer be b Read more
we bought two cups of coffee in the morning. Coffee looks colorless and tastes like water. Very bad experience. I can not... believe McDonald's did this to its customers. Read more
I ordered for my husband my 2 kids and myself, when I got my food my 2 burgers were not cooked I took a bite and they were pink... inside so I brought it back in they made me new ones great ????. Then when I got back to my vehicle one of my kids said Mom myburger is not cooked either so I brought it back in. When I brought it in the young lady that was taking the orders and runningthe finished product out to drive thru, got irritated with me and the young man in back was asking if it was the same order asthe first 2 I brought in and then was told to shush as he was about to finish his comment. I get it is fast food and it getsbusy, but some people want their food done all the way thru. I wouldn't have said anything about it here but the reaction I gotfor this from the young lady and young man upset me. When the guy cleaning the floors says "Any more pink and it would jump offthe bun and moo at you", he clearly agreed this was not cooked properly and I had every right to bring it back. Note to self onmy next long trip thru check my food before I walk out.???? Read more
Place was clean. We got food quickly. Got what we expected. Yummy!
all I ordered was a large drink, 3 burgers and a large fry and also wanted honey mustard, the last 5 times I've been to this... mcdonalds they have forgotten my sauce, a new system needs to be put in place so people actually get the food flavoring theyordered cause I feel like this has been happening for years Read more
Really disappointed there is not an option for 0 stars. I keep giving this McDonald?s the benefit of the doubt but I am let down... every time. I have never received the bbq sauce for my kids happy meals. Tonight we ordered 2 happy meals and it took 33 minutesof me waiting in the vehicle with upset very hungry kids. I will no longer be stopping at the McDonald?s on our way to SiouxFalls. Read more
Very small dine in area so your best bet is drive thru or use app/online options. Service is extremely hit and miss. You'll... either get your order almost instantly or spend 20 minutes wondering why it's called "fast food." Quality is reliable but therest of it is service roulette. Read more