Reviews for Dunkin' in Brandon, FL
Stood there at register inside for 10 min when no one else was even there so clearly not busy . Man working at window looked... directly at me and never even said hey I'll be right there never came over so I just left. Terrible customer service . Icouldn't get service. Read more
Dunkin is my to-go for coffee on the go! Cost is reasonable, food pretty good, you'll figure out what works for you. My... favorite would be the chicken stuffed cresssant. They don't offer the cut price iced coffee anymore but $3 for a Med iced coffeeis do-able. If you'll lucky and a Baskin Robbins is attached, your coffee can become a coffee shake. At $6 can becomeaddictive... lol. Enjoy!! Read more
Today when I stop by they were having to take orders by walking from car to car and using a cell phone. I was very understanding... things happen. However I waited 30 minutes to get a cold cup of coffee. Thanks for wasting my time and my money Read more
If I could give a NEGATIVE 5 stars I would! Waited 30 plus minutes in line to pick up a on the go order was late for work... because of this. Ridiculous never have waited that long for two hot coffees. I get coffee from this location every singlemorning and today they have just lost me as a customer. Unprofessional and the lack customer service. Read more
Getting better...again. I had stopped going here because they consistently got my drink wrong even though I did it on the app... ahead of time. One time they put real milk in it and I'm allergic. They shut down a few times due to staffing issues but itlooks like they are better again as of September 10th, 2022. Read more
The only reason I?m giving this location any stars is because of one of your employees. Her name is Sanders. Another lady with... short brown hair was at the register and walking around not doing anything while Sanders was going back and forth making foodand taking orders. We waited 20 minutes for our food which we asked the lady who took our order if our food was coming shelooked at me and said yes it?ll be a minute snd continued to stand around. It wasn?t until Sanders noticed we were standing fora while that our order was made. They did give us the wrong order but honestly you have one star employee doing everything whilethe others just watch her work. I don?t normally write reviews but I wanted someone to acknowledge her hard work while the olderladies just stood around saying I?m hungry and did nothing. Read more
The worst place I?ve ever went to. Service is the worst, disgusting product presentation (dirty coffee cups) , avocado toast... boxes oily, bagel?s minis with a greasy bag. I asked for a bag but they said since the order comes in a box a bag is not needed.2 hot coffees with no cup holder. I was charged for a hot and an Iced coffee. Waiting time to take my order about 3 minutes, noglaze donuts, no chocolate croissants, waiting time to receive my order at the window about 15 minutes. I decided to cancel myorder and they said that the manager wasn?t there so I had to come back tomorrow to get the refund. Time of the receipt: 5:54pm- store 354727 - managers or owners should check on the cameras so you can realize the type of service those employees aregiving everyone. I just asked the employee: Antonio is the name of the cashier on my receipt; do you think this is apresentation and service from Dunkin? Donuts? He just answer NO??. ???????? Read more
LET ME TELL YALL THE EXPERIENCE I HAD THIS MORNING WAS SO AMAZING ???? AND WAS DEFINITELY GIVING WHAT IT WAS SUPPOSED TO GIVE.... THE ENERGY WAS JUST GREAT. AMBER WAS SO SWEET AND STEVEN YOU BETTER CONTINUE TO SHOW OUT. THAT FROZEN COFFEE WAS SPOT ON. LIKEYOU WERE ABLE TO READ MY CRAVINGS THROUGH THE HEADSET ???? I DIDN?T GET THE LADY THAT WAS TAKING THE ORDERS BUT HER ENERGY MADEME WANT TO KEEP ORDERING JUST TO TALK TO HER. I GO TO DD EVERY MORNING AND THIS WAS MY FIRST TIME GOING TO THIS ONE AND I WILLBE RETURNING. THIS TEAM IS AMAZING AND THEY BRING THE ENERGY NEEDED TO START ONES DAY OFF RIGHT. THANK YALL SO MUCH. Read more