Reviews for Popeyes Louisiana Kitchen in Brampton, ON

came here Friday night . customer service was amazing . food was fresh and so yummy ????... the manager Eddie was absolutley... awesome, Manpreet who took my order was so sweet this girl needs a raise. and Simi who decorated there christmas tree did abeautiful job like absolutely stunning thank you guys ... forever a customer Read more

The last few times I have had food here it was so disappointing. The last time I got the two mini spicy chicken burgers and they... sucked. It was like someone stepped on them, dry as hell and they had been left out. This time I got the tenders special and oneof my tenders is so small it looks LIKE A CHICKEN WING. And the fries I got were not fresh. Neither were the tenders. I won?teven both going here anymore. Not worth it at all. Read more

I have been a patron of this Popeyes location, for over 5+ years. At first, the quality of the chicken was perfect. But now, the... quality of the finish product has been disappointingly diluted to an "okay", at best. The chicken is almost always tasting likeburnt oil. Perhaps they should re-visit the frequency at which they change the oil. The biscuits are almost always burnt orhard. The only thing that is still commendable is the quality of their fries. Time for a quality shake-up. Read more

It appears that the fries portion has been reduced to half. The staff seemed to be absent minded as we requested our order for... dine in and they missed that as well. We received a huge sigh when we reminded them that we would like to dine in. Read more

Went there on a Saturday evening Love the beautiful interiors which is similar to all Popeyes The chicken sandwich is my all... time favourite here It?s literally to die for though a bit spicy My spouse had their special chicken Always love their food andcustomer service Read more

Chicken was reheated / refried .It was full of oil like literally oil was dripping. Did not eat and throw it away.Disgusting!!... If I can give zero star I would do it ! Suppose to give one white meat in this combo but gave all three dark meat pieces. Read more

Terrible food, terrible customer service. No receipt was provided. Not sure why they held on to the receipt so I?m not able to... do the internal survey right way since I don?t have store #. Order took 20mins plus minutes to prepare and food not fullycooked. I was in this location so long that they ask what would I like to order twice and I responded waiting for my order.This shows the location was not busy. There was only two ladies during this experience no shift change over so there should nothave been any confusion. I ask how much longer as I can see food ready to be packed and the lady just walking back and forth andback and forth. She looked confused and responded nuggets aren?t ready. The other lady jumps into the conversation and says ifyou didn?t want to wait you should of told us. The previous lady responds it s ready and packs the food I can clearly see hasbeen ready for some time. They continue to argue with me, and I respond stop arguing with me and give me my food so I can go.She held on the box as to not want to let it go. I?m beyond annoyed and hungry at this point. And I flip them on my way out towhich they respond same to you, fair enough. But My food is cold and not fully cooked after all this time as shown in thepicture. I don?t have a receipt. If this location is going to enough bad service it should at least have good food. Have thisteam read a up on deescalation something as simple as sorry let me check instead of beginning to argue with the customer rightaway or telling the customer why they didn?t they tell them that they didn?t want to wait. Which is funny because I wasn?t givea timeline to respond i didn?t want to wait or I?m going to get something else. Maybe instead of asking customer multiple timeswhat I want to order after already ordering . Maybe just let the customer know the order is in process. I can tell this businessis already struggling when they are offering extra chicken at less cost to keep the customer who?s is Read more

We are regular customers, go there almost every Saturday. Always buy family meal deal. 2 weeks before we were served cold food.... I did complaint to the staff but they unheard that and last week the chicken was tiny. Today we went again and chicken wastiniest... Like my thumb was bigger. We spend our money in this pendamic to give you business and try to be loyal customers. Butin return we are not served up to standard. I think we should look for any other location who has best reviews, and staffresponds to the customer in best possible way. Read more