Reviews for Mo's Golden Pretzel in Brampton, ON
I would even give negative rating . The reps like to stand free use their phones in the kitchen area . This is my second day... when I went to ask if you have Italian pretzel . She said in very rude tone check the menu and avoided me and went inside thekitchen. Yesterday I went to ask Italian pretzel , staff said I don?t have seasoning and started using phone. The worst customerservice. Staff does not want to work and they should be trained to be polite and should serve the customers instead of usingtheir phones . I am writing the review because It happened with me twice consecutively and both of them were using the phonesand ignoring customers. Management please talk to you staff about it who worked on Aug 12 and Aug 13,2022. They might tell youdifferent situation , but this is the true thing that happened. Read more
Their pretzels are so divine. I love the taste and the staff is super friendly and sweet. Definitely my favourite treat while... shopping ????? Read more
The young woman working on Tuesday, July 5th, around 4 pm deserves a raise, and I'm sure her fellow employees do as well. I... passed by the kiosk a couple times and she never had a free moment between customers and making fresh pretzel products. Shehandled a large group of customers, some of which were being unreasonable or creepy, with efficiency and dignity. She also madea damn good pretzel. Management should look into a location that could house a larger oven for customer satisfaction is all Iwill say, to spare employees from taking the brunt of complaints out of their control Read more
Anytime i have visited this preztel shop I have always received the best customer service. The lady that is always there is... ready to serve and she is so sweet, along with the fact that she is very fast and efficient with her work. I recommend everyonevisits this place because the service and pretzels are amazing! Read more
Pretzels are good, never received an undercooked one like other reviews. I usually see the same woman working there and she is... nice. Not sure if the hours are wrong but the past two times I went there was no one there ? a little disappointing Read more
The pretzels were amazing! But the service was not the best. One girl there was nice, and one girl there was very rude. She... called my sister a ?white chic? even though she is brown. Overall food was 4/5 and the service 1/5. Read more
There were two girls working tonight. One was baking away and the other serving customers. They helped each other with the... constant line up of 1-2 people. I ordered the original pretzel dipped in butter with salt. They gave me a fresh out of the ovenpretzel and it was delicious and it only cost me $2.10. I will definitely go back and I strongly recommend it! Read more
WorT experience today ever. The employee was so rude and wasn't there for over 10 mins then refused to make my order fresh. No... thank you no have a nice day. Just argued with me all because I wanted my pretzels made fresh. Will never go back there everagain. That employee needs to learn customer service and respect she was also on her phone. Read more