Reviews for Steak 'n Shake in Bradenton, FL
Every time I come to this location they close when they decide they want to stop working, which is way before the time it says... online; as well as never answer the business phone. Every time I go to their drive-through, I am ignored every single timeuntil they decide they want to work or cook, I just don?t know how it?s possible for people to get away with working a businesson their own terms and it?s really getting irritating as well as very sad that I can?t even go to my local steak ?n Shake andget normal, quality service anymore. Although the food is always really good, when I am able to get even get it.. I just reallyhope something gets done about this because I love steak ?n Shake and now I?m starting to miss it. Read more
First time there since pandemic. The kiosks we're a surprise, but ultimately went smooth when ordering. Food was still... delicious. Surprised not as busy. Would suggest to give it a try they will even talk you through the process. Milk shakeswere awesome. Read more
It was not the Steak n Shake I remember, there are no longer any wait staff. You still have the option of dining in but... everything is done on a touch screen, you choose TO GO or DINE IN and proceed with your order, they have also made their menusmaller with less healthy options: ei no salads, no chicken. It was decent, the changes, I n my opinion aren't for the best. Read more
HUGE LABOR PROBLEM. Was there on a Thursday afternoon. The shift manager was yelling at a new employee as if she was a dog. ... Even worse, was that it was obvious she was working hard and trying her best. I felt so bad for this new employee. She justtook the verbal abuse and said nothing. I have never seen a manager in any restaurant treat an employee so disrespectfully inmy entire life. This manager was also very rude to me. Whoever is in charge of hiring managers at this location is clearly avery poor judge of character. It is such a shame because the food is so delicious but the Management is absolutely disgraceful.While I understand it is difficult to acquire good employees that is no excuse for allowing a Manager to verbally berate a newemployee. What an awful experience. If I could give 0 stars I would. She even complained out loud to all the customers thatshe does not get paid enough for the stress of her job! I have managed several stores and cannot believe this woman is amanager. I wouldn't have given her a mop job. I give major credit to the new young blonde employee for keeping her cool whiletolerating the onslaught of verbal abuse from this disgraceful manager. She had a great attitude. Most any employee would havequit. I would have reported her. Read more
Food was good ad fresh but the Dinning area was rundown and floors seam to be greasy and slippery. Franchise owners should... spend time to looks others stores to see what they doing wrong. Just saying! Read more
Ordered a cheeseburger and regular shake. My burger patty was literally raw and watery. Regular shake is literally half the cup... and I never knew a Nutella shake is made with Nutella and mint. On top of that they are the rudest people I've ever met. I'veherd allot from my friends about this place and I have to say I am utterly disgusted. I will NEVER go back here. Read more
Tried to go through their drive thru for lunch. I get an hour . I sat in the drive thru their for more than 25 minutes. There... were absolutely zero cars in the parking lot, aside from the two who they had asked to park in the lit to wait for theirorders. I mentioned to the manager at the window, that they were very slow today, to which he snapped " we are really busyright now" I looked around the lot again... zero patrons inside the restuarant. Needless to say it was more of an inconveniencethan a pleasure. If you cannot make hamburgers fast enough to satisfy customers when the restuarant isempty, you shouldprobably stop wasting peoples time and close the store for good. I will not be eating there again for lunch as I could have beenserviced faster at a sit down restaurant. There was a line of cars behind me waiting, some were simply just leaving afterordering because of the extreme wait time. . UPDATE!! THIS RESTAURANT IS FILTHY It is absolutely gross, it stinks, the floorwas disgusting and sticky, the walls tables, booths and setting was all filthy and had food and trash everywhere. Bathroom wasdisgusting, worse than any truck stop gas station. The staff was rude, loud, and refused to wipe anything off. There isabsolutely no cleaning done here. This place is a health hazzard. Food was subpar, cold fries, small shake for nearly $3 wasflavorless. I will never spend a dime at this dump again. Gross. I SUGGEST YOU GO DIRECTLY TO THE STEAK-N-SHAKE WEBSITE ANDLEAVE A REVIEW, I CERTAINLY DID. The staff was pathetic and rude, if I were a manager I would fire every single person on thatstaff immediately and close the restaurant. I will be contacting the county Health Department and state Health Department. Ihave video, if anyone wants to see for themselves. Read more
This Steak shake has great food and prices. We we're surprised on how fresh and delicious the food is especially from a steak of... shake. We will definitely day if you want fast food this is one of the best options, however the inside of the restraunt needsan update desperately. Read more