Reviews for Pizza Hut in Bradenton, FL
Great experience!! The employees there are happy to attend you and greet you and smile ???? that's what I liked the most. Even... though they are very busy they still look very pleased to give you service. Read more
It seems we like to have a pizza dinner just about once a week. Pizza hut always pulls through for us. We have our favorites and... love the consistency of the pizza from store to store as we travel a lot. Rarely disappoints, love the app so we can orderahead. Read more
My pizza was delivered, one of three pizzas was very under cooked. I've been getting pizza from this store for over 20 years... and anytime I've ever had a problem they were always good at taking care of the issue. We have had very few issues. When Icalled the store about my under cooked pizza the store manager was very rude. Said he knew my pizza was not under cooked he hadcooked it himself. When I told him I would not be getting pizza from him anymore he said well if that's how you feel. I knowit's hard to get good help these days but really! Read more
I ordered the stuffed crust pizza online wanting to try it, and the crust is anything but stuffed. This isn't the first time... they've messed up, as they constantly keep crusts plain if asked for a flavored crust, let alone it takes the staff 5+ mins toopen up the pizza drive through despite knowing you are there. This place constantly messes up, you're better off driving to thepizzahut on 53rd if you are sure you don't want it messed up. Read more
I was really looking forward to enjoying a stuffed crust pizza and decided to give this Pizza Hut one more chance to prove... themselves. And did they improve themselves in a bad way. First pizza I ordered it was swimming in grease. I called and waited 5mins before someone finally talked to me. I was told to bring back the pizza and I would be given a new one. I showed the pizzato an employee and I had to wait an additional 10 minutes before I received the new pizza. when I received the pizza and broughtit to my car I looked at it and assumed it looked good. As I go to grab the sauce the pizza wasn?t even cut all the way through.They literally made little cut marks in the crust and that was it. I had asked for extra sauce on my original order and theydefinitely added EXTRA SAUCE. It was so much sauce that when I went to grab a slice all the topping fell off. At this point Iate a few slices not even whole slices just ended up eating the crust of what I had eaten and then threw it out. I wasn?t tryingto go back up to complain about a pizza for a third time because after that it was well after 7:30 and I didn?t to keep drivingback and forth for a pizza that could possibly be wrong again. I called the next day and spoke with the ?store manager?. Let?sjust say he didn?t care what I had to say and wouldn?t issue me a refund even though I said I threw the pizza out and had clearpictures of what the pizza looked like as proof that they didn?t even cut the pizza. He told me.I wasn?t making sense and if Ididn?t have the pizza I cannot be issued a refund. The interaction I had with him was pretty rude. Never thought a store managerwould talk to a customer like that expressing that they simply did not want to drive up again to get another pizza remade. Ithought I could handle it in the morning because I was exhausted from driving back and forth so much. This is definitely thelast time I will order from this Pizza Hut again. I hope for some improvement from this Pizza Read more
I would never recommend the 14th Street location in Bradenton. I ordered on line yesterday and right after I hit send to order... I realized that I had made a mistake on my order. It took 7 minutes 48 seconds for my call to be answered, and when I made myrequest to delete the banana peppers and add extra cheese to both of my orders, the person answering the phone tried to tell methat since the banana peppers were on the side that it would not matter. I insisted that I did not want the banana peppers andwould like to have extra cheese on both pizzas since it was the same price. Again I was told that it did not matter since thepeppers were on the side and after I reiterated what I wanted and loudly said "I do now want the banana peppers" the person Iwas talking to said "I'll fix it!" and hung up. Even though I had requested contact-less pick up I went into the store to getmy order to make sure it was correct. It was not. I had typed in half pepperoni for one of the pizzas and both of the pizzashad full pepperoni. Someone at the store said it was not on the order, and showed me the receipt which did not specify halfpepperoni. I have no idea where my request disappeared to, but I did type it in. I was then offered a credit for the peppersand the extra cheese, and finally a credit for the pizza. I refused and left the store stating that I would find somewhere elseto order pizza. I called back later to speak with the manager since the second pizza which had extra cheese added wasunder-cooked and cold. I was not offered any other incentive to return to the store and when I said I would be giving a badreview there was no concern from the manager and a very flippant attitude. I would also like to mention that the garlic Parmesanwings that were ordered and received were covered with cold garlic butter with Parmesan cheese mixed in and were not tossed aswings should be. There was just a clump of butter on top of the wings. As I said before, I will not Read more
In you want your pizza kinda smashed, order it here. This was my first order from this store and quite possibly my last. There... are plenty of other pizza choices in town so it'll be tough to dial their number again. I will give them points for a quickdelivery and the pizza tasted good but it looks as if it was carried sideways or possibly dropped. Read more
Manager here is the best when there is a problem it gets fixed I really like this location. Consistency of service is why I... keep giving them my money... even if something gets messed up they are quick to correct it with no attitude or frustration. Read more