Reviews for Chili's Grill & Bar in Bradenton, FL
We had a large work group. Chilli's was very accommodating. Food was awesome. Seating and check out was a breeze. Great drinks.... Everyone at Chilli's made our evening a huge success. Read more
We had to wait 15, which I only mention because there seemed to be only two servers and one was the stressed out manager. With... that said, the server was good, the food was delicious and the experience was good. We had no major issues. I felt bad for themanager, but servers started showing up which was good because more customers were coming in. Read more
My newest review Today 8-26-22 at 5:00 pm we again went to Chili's and it was not pleasant. We waited to be seated way to long... since there were only 12 other customers and saw at least 6 servers that all saw us. Got seated by Samantha and got drinks andchips but then she disappeared. After at least 10- 15 minutes some other guy took our menus but not our order. 5 more minutespassed and Sam came took our order. The food came to the table hot my burger was cooked like I wanted it, my wife's chickensandwich was good. The French fries were horrible and I can honestly say wife didn't eat them that means they sucked. Oldgrease taste to them. Needless to say we will pass on this Chili's since 2 experience were not good. ???????????????????? Wegot seated quickly and waited on fast. We went in about 4:30 so it wasn't to busy. I got the hamburger and fries. The hamburgercame out still alive so had to return it. Got it back and it was fine. The problem is I hate sending food back. The fries werejust OK. They could have at least offered me a dessert for my inconvenience but they didn't. The margarita was good and a fairprice with the 2 for 25 discount. Will I go back? Yes but if I order meat I'll make sure how I want it. Read more
Worst. Chili's. Ever! Today they were closed. Why? Technical difficulties. They always have issues. Short staff, closing early,... long waits, no host and the list goes on. Read more
Having been here many times over the years, the customer service is usually hit and miss. I know there is a staffing issue at... many places, but this wasn't the case on this visit. I went there a few weeks ago, got served quickly and it was nice. This pastTuesday evening my family were over from the UK and we went to chillis around 8:30. We were a party of 9, they couldn't seat us,didn't even offer to seat us and let us even order drinks! plenty of people came in while we were waiting and were seated,eating and drinking within 5 minutes. We waited 30 minutes and walked out. We went to Applebee's! they sat us immediately and wehad drinks in about 7 minutes and were eating within 25 minutes. Terrible service at Chillis but GO APPLEBEE'S!! Read more
Nicole is the best. After a food delivery service (unrelated to Chili's) delivered my food 2 hours late and cold, I was sad. I... called to let the reasturant know a few days later. Nicole took it upon herself to make things right. Excellent customer service- I will be coming back! Read more
My hubby and I both ordered a 10oz sirloin cooked medium and his side of was rice was literally only two bites, there was close... to no rice at all. Let alone his steak wasn?t medium it was cooked well done. This is ridiculous. Read more
The wife and I decided to dine at the Chilis restaurant on Exchange Way in Bradenton FL Tuesday evening 11/29/22. We arrived... around 8:00PM. We were told by the hostess that our wait would be about 15 minutes. That?s OK I said but I could notunderstand the wait time when we were the only ones waiting for a table and more than half the tables inside were empty. Theexplanation was that there were 3 ahead of us but she did not know where they were. OK ? I get it. 20 minutes later we wereseated but we never noticed the host seating anyone before us. When I quizzed her, she informed us there was a large party of12 already dining and it would have been too much of a burden on the waitress to seat us sooner. OK ? I get it But why tellus now when we could have decided to return some other time? Another 10 minutes go by and a waitress appears. We mention ourinterest in a menu special offering a soft drink, burger with fries and an appetizer priced lower than ordering just the burgerand fries alone. There was no explanation but she assured us the burger and fries were exactly the same if we ordered itseparately or with the special. OK ? So we decide to go for the special. Next, we learn we cannot order all three items at thesame time. Finding that unusual, I ask why. ?Because that?s the way I want to do it? was her response. ?Who?s the customerhere?? I ask? ?Does not your pay ultimately depend on customer service and satisfaction?. That upset her and she walked awayfrom our table never to return. I hunted down the manager on duty and informed her of what just happened. She apologized and weleft for a great hamburger and fries at 5 -Guys and for less money. Coupled with Chilies recent pricing structure increases anddrastic reduction of different food offerings, we decided it will be a very long time before we ever decide to return if ever. Read more