Reviews for Starbucks in Bozeman, MT
Mari and Mac that work here are just awesome! They hustle when they're are tons of customers and they are always kind. Thank... you! Read more
Well, I was a "regular" here for about 2 years but I haven't been back since a new employee decided to stand there and... essentially bring it to arguing with me about my drink. She literally stood there and disputed how I want my own drink. I'vedrank the same thing, made the same way for years. I admit it's a little unconventional, but most of the time it's not anissue. I drink a Grande, Iced Carmel Machiatto, with extra, extra caramel & whipped cream. Many of the barista's in townknow me by my drink. I'm always nice and polite, and come in nearly every day and tip every day. So when I noticed thisBarista wasn't making my drink correctly, I very politely asked her to put more caramel in it (which I'm happy to pay extra forif it's an issue, but it normally isn't). She turned and proceeded to tell me she'd put plenty of caramel. Then other Baristaeven stepped in and told her she had used the wrong caramel , but that didn't stop the first barista. She continued toessentially argue with me until I told her this was my drink, I don't care what she thinks, I KNOW how I like mydrink. Finally she stopped arguing with me and just made my drink. I wasn't trying to be rude, I just know how I like mycoffee and if I'm paying for it, and ask for it to be made a certain way, it shouldn't be a problem. Anyways, when shefinished the drink she handed it to me and said, "The next one is on me." I told her that wasn't necessary. I just wanted mydrink the way I wanted my drink. She then said, "well our Motto is to never have a customer leave unhappy"..... what!?!! ThenWHY would you stand there and challenge me about my drink!?? What are you doing ?? Regardless, I did leave unhappy,unbelievably unhappy. Being a loyal customer for 2 years, never having a problem with anyone, always being polite andfriendly... and then to be treated so disrespectful. So, I'm done. I'll go elsewhere for my coffee. I still gave 3 starsbecause the other employee Read more
Walked in to get a coffee at 7:10 and the NEW Barista told me they were not open but open at 6 in the mornings. I have never... been this disappointed in safeway starbucks. And to add to it the manager I have seen on many levels bully her employees shedon't like....what once was my favorite store is now the worst place to get a coffee.. Read more
This is normally my favorite place to stop for a quick coffee. Unfortunately when I stopped in the barista was a bit rude and... although I asked for soy my drink was made with dairy milk which triggered an allergic reaction. Super disappointing Read more
I don't like Starbucks coffee very much at all as a barista myself, but this Starbucks actually made a very good peppermint... mocha. Although they aren't really that difficult to mess up, it was perfect to jump start my day onto the next round of drivinga few hundred miles. Starbucks is always a quick option that won't let you down if you choose certain coffees. However, mostStarbucks I've been to have these coffee grinder/shot machines that grind, press and pull the shots of coffee through acomputer. So the taste can be the same for all stores and a little weird for that matter but can loose that rich fine tuning offresh coffee that a computer can fail to replicate easily. Read more
They have it dialed for sure. I just prefer local over all. But with Starbucks you know what you're getting. The consistency is... there. They took over the globe and that bugs a lot of my friends... but that's how corporate America works. These guys arepriced higher than almost every other coffee shop in town. Read more
Tasty tasty! The supermarket Starbucks locations do not always participate in the Starbucks promotions though, so don't say you... weren't warned. On the plus side, the fireplace and sunny exposure of the coffee shop area is lovely. Read more
Four employees, one other customer, still took 5 minutes to take my order. Guess a manager leaning up and gossiping is more... important than a customer Reply to comment: No thanks (Starbucks Owner). Maybe customer service is something to study up beforebecoming a business owner. We get it.... Always so hard to find employees who'll do all the work for you. Read more