Reviews for Wingstop in Bowling Green, KY
I normally enjoy this restaurant and the employees there. Tonight, after making an online order for the family, the delivery... driver only dropped off the sides and drinks. None of the , you know, WINGS were included. A call to the store led to themblaming a faceless door dash driver rather than owning the mistake and making it right. I will no longer recommend thisrestaurant to friends or family. I used the App because I do not like Door Dash or any of the food delivery services. Thewebsite made it appear that they handled their deliveries such as, say, Domino's. We have had mistakes in our orders often, butit has always been a flavor error, not the complete absence of ordered food. I would only recommend this address if you eithereat there (they have very little seating room in their store) or opening up every bag and container to ensure they followed theorder correctly. At this point, I'd suggest using Zaxby's in Bowling Green. They have more reasonable prices and, in myexperience, rarely screw up the order. Wingstop or any restaurant for that matter should fix the problems on the spot and THEY,not the customer, should deal with faceless delivery drivers. Read more
I had some great Wings! Mr. Wood and Raj did everything in timely matter, with very tasty food! It was fresh and the store was... clean!! Thanks to both of them!! Read more
One of the best Wing Stops I've been to so far! The wings are so fresh and delicious!! Also, Raj and Mr. Wood are so great and... they always have the best service. Read more
There is a common theme with this location?s reviews: extremely poor service from a specific three employees. On four occasions... they put no seasoning on my extra seasoning fries. Accidents happen but I just wanted a replacement. In addition to my friesjust being refried + seasoning, there were rude remarks and snickering from the exact employees mentioned by a review below.Another customer received the same extremely unsatisfactory experience in the same moment. Long overdue for retraining orreplacement in customer service. Not to mention the roach infestation. Read more
We went to Wing Stop In Bowling Green Ky Last night. Ordered our food. Spent 45.00. While we sat and wanted for our food We... noticed they were infested with ROACHES, on floor, on walls and on tables. My family and I got up and left. I went up and gota refund for the food We bought, and the manager on duty said that it was normal to see them there, that they spray occasionallyfor them but it don't help that other tenants in the same plaza don't. NO EXCUSE!! HUGE HEALTH VIOLATION THAT NEEDS ADDRESSING. Read more
One of the best sandwiches, fresh, juicy, flavorful and on a yummy bun too. Voodoo fries so filling and delicious too. So much... cheese & ranch. Read more
! Friend got the new flavoring. Which taste just like the garlic Parm and that would have been ok but the bite taste like pure... salt and like they dumped the whole shaker. Then he took the order in and told them it was not the right flavor they said oh yeswe gave you the correct flavor so there is nothing we can do. I tried to feed it to my dogs and they sniffed it and walked away.Now that tells ya something. So if a piece of paper say they gave you the right food and your taste says heartache waiting tohappen. Which is right? The customer is not right anymore! This was the 1st time he had ever eating at this restaurant and mysecond time. But it will surely be our last. The brown haired girl is the rudest manager we have ever dealt with in our life.Never again!! Read more
I gave them a 3 because all my food tasted great, and great portions, great value for my money.. I ordered through Uber eats..... however I check my back and I'm missing a brownie from my order. I call them and they ask for my name and talks to a lady whosays she remembers putting it in my bag and maybe my driver got hungry and ate it.. really?? My bag was completely sealed.. andmy delievey driver was a sweet old man who has never had not one bad review on his profile... so please tell me out of the 2fries, wings, fried corn and a brownie, why was the brownie the only thing he supposedly stole?? And why would he never do thisto anyone else and just wait for my order to do it? Then the guy on the phone said I could call back tomorrow and talk to the GMabout it but there was nothing he could do.. really I need to talk to a GM for a brownie???? Just ridiculous! Read more