Reviews for Krystal in Bowling Green, KY
It was okay, the burgers were cold and had mustard on them. The cashier was nice. They served us quickly,maybe too quick.
Service is terrible!!!!! I?m still waiting in line! It?s been 30 minutes and I?m stuck. This is the worst drive thru in the... country! I?m sure my order won?t be right. You need to shut this place down! Unbelievable! You need to file bankruptcy or paysomewhat intelligent employee?s to work here! Will never come back! Good luck. order was actually correct but had to wait 45minutes for it. Only 4 cars ahead of me! Food is actually good though. Need to work on time management. Must be staffingproblem. Read more
Went to the drive thru that is usually somewhat busy, but the screen was not on and no one answered. Drove around and saw an... employee standing at the drive thru window and wearing his headset. I drove back to the drive thru, still no answer. I thencalled the store to see if they were open, and got no answer. I waited for another 3 minutes or so, saw a vehicle pull up and alady got out. Sat for another few minutes, and right before I decided to leave, a lady said the greeting and asked what I?dlike to order. I paused for a second, then just drove off. Not sure what was going on, but horrible service in my opinion! Might try again one day, might not?idk. Read more
This place is a total joke. Pulled up at 2:00pm on a Saturday (today) and was told the milk shake machine was down, am I at... McDonald?s? Attempted to order a #1 combo with no onions. I got 4 burgers with onions and then the guy tells me they are out ofFrench fries? Don?t go here, the place is unsanitary too. The person handling our food had gloves o which they forgot tochange after walking outside to hand someone their food. I?d rather spend my money elsewhere. In all seriousness, I hope nobodywho eats here gets ill. Disgusting!!! Read more
The food was good, but have to wait a long time . Only on employee working to do all. She was very nice. Sweet lady was there... from 5:30 AM to 3 PM, when some one came to replace her. Read more
Very impressed that despite being short-staffed, the team was extremely friendly and provided a good experience with fresh to... order food. Hope the management appreciates the hard work the team puts in and they are able to find team members to support thebusiness. Read more
It's a krystal but the food and service was good with a really clean location
Fries better burgers not. Cool and dry buns. Won?t go back. Very disappointed I used to love, Krystal. White Castle better.