Reviews for Smashburger in Boulder, CO
I was just yelled at three times by one of the employees at this store for standing too close to the counter even though I was... right under the "Stand here for online orders" sign. I was picking up an order and the employee behind the counter was so rudeto me I couldn't believe it. I didn't even say anything to her, she just started yelling at me for being to close to her whileshe was having a "personal" conversation. There must be something wrong with her, that's all I can think of but I won't begoing back to that store ever again. Read more
Employee with the tattoo on her arm was so rude and negative and condescending to her coworkers and to us. She was talking bad... about her job to where everyone could hear her just complaining. She also yelled at us for not saying thank you. Sorry you?re sorude Read more
This place really needs to confided new management?? I?m a delivery driver and I have never once been here when an order is... ready to be picked up and I?ve been doing this for a few years today I came in it was a 25 to 30 minute wait for a burger andthe place was completely and totally empty. Read more
Customer service needs to be improved by the girl with a giant ?Forgive? tattooed on her arm. Very rushed even there was no one... behind me. Won?t be back. Read more
I ordered dinner through the app for my husband and I. We started eating and we noticed several things that were very wrong. My... sandwich in particular was missing several ingredients that were supposed to come with it, and the lettuce on it was wilted andold. Our fries were old, cold, and a quarter of the portion size they should have been. I ordered a regular and my husbandordered a large and they looked about the same sad quality. As I took a bite of my sandwich a piece of wood fell out onto myplate!? It looks like a wood shard from a supply pallet. This is SO UNSANITARY and not to mention UNSAFE!!!!! I?m so happy Ididn?t bite down on it or worse swallow it. Im five months pregnant and at that point, I couldn?t even finish my sandwich andjust threw the rest of it away. My husband felt the need to dissect his sandwich in fear of what might be lurking in it.Needless to say the meal was ruined, and it was $30 down the drain. I?m hoping corporate will do the right thing and at leastrefund my money. I will likely never return to smashburger Read more
Don't reccomend. Service is slow. Needs to hire more staff asap. Messed up my order and had to go back. So many other options to... choose from that are a walking distance. Chipotle, potbellys, McDonald's, burger king. Read more
Alright burger if you like only well done burgers but the portions are what's really disappointing. After a long hike I came in... here and ordered a large fry, I got a large box but the fries barely filled half the container. When I asked the girl at thecounter if I got the right amount she assured me that I had the proper portion. With so many other burger places to choose fromdon't waste your time with this one. Read more
Walked in to be informed it was a 30 minute wait for food because of ?many online orders? and snidely corrected ?I said 20-30... minutes? on my way out the door. Perplexing customer service, but Birdcall down the street was delicious. Read more