Reviews for Shake Shack Boulder in Boulder, CO
I am a Shake Shack aficionado and I must say that this location was decent but below average for the franchise. My burger was... very greasy and the fries were cold. I ordered a shake with malt and they either forgot or gave an undetectable amount of malt. They were not disastrous but definitely need some work. I am changing this review because I went back 2 weeks later and I hada totally different experience. All was good as per usual for Shake Shack. It looks like I just caught them on an off day thefirst time. Read more
If you have never been to a Shake Shack you need to go and understand this review is based on the fact that it is a chain and... fast food. The cashier was amazing, super friendly and in a great mood. The food came out quick and fresh. The flavor wasgreat and exactly what we have grown to expect. Black and White Shake for dessert togo was amazing with a great fudge flavor. Read more
3.5 ? Got The Green chili double burger with bacon, cheese fries. Burger no seasoning not even salt,pepper. Fries Was good. For... price just not that exciting or Great. Read more
Order was lost, which created confusion, accusing, and uncomfortability. When the manager on duty came to help us he was... curtious and kind. We were taken care of and boy was the sandwich amazing! The chicken sandwich is what it's about here! Read more
Nice looking place? some employees may need improvement. Feels slightly overpriced, just like everything else these days.... Ordered inside and waited about 15 minutes for my burger and fries. Had to ask the employees if my order was placed correctlybecause my name hadn?t been called yet. Thankfully my order was ready, but had been placed in the ?online pickup? section eventhough I didn?t place an order online. Here?s a picture of my meal right after I received it? Read more
Really good chicken sandwiches! I recommend getting them with bacon. The shakes are also a must try item on their menu, the only... thing I don?t like was the fries were really mushy and overall not good. The staff is always friendly and helpful. Edit: Ilowered my review to a four-star because when I went back it took them almost an hour to make my mobile pick up order, they keptsaying it should be out any minute now, took forever Read more
For the past 3 months I visited this is this restaurant 42 times twice for myself & the rest were for customer pick-ups.... The... space has a nice layout & location is ideal if you're on foot but, not great for parking. For the most part a 10-15 minute waitis somewhat acceptable but, not when the order has been placed and should be ready by the picked up time. My visit yesterday, Ispent 45 minutes past my original pick-up time...which ended with a unhappy customer & a lost tip for me. I do understand theShake Shack is relatively new in Boulder but, that does not excuse horrendous customer service. Read more
Awesome place for some solid fast food grease bomb burgers. Pure deliciousness. Shake was good, burger was dank. Fries were... standard crinkle cut fries Read more