Reviews for Starbucks in Boston, MA
The girl on the register this morning was quick in processing my order since I was in a rush, my only complaint that I saw was... that a guy who was warming up my sandwich was tossing trash all over his station floor Read more
Such a clean place . And Thank you Amerie! For being kind and respectful of my time on my complicated order
This is honestly one of the worst Starbucks i've been to and I was a barista for 3 years lol (so im usually providing folks with... some grace). I came here yesterday and ordered a Mocha Cookie Crumble Frapp. You are suppose to add java/frapp chips to thedrink. Nothing was stated and I saw they were making drinks without it so I asked. Since I was a barista I tend to pay attentionmy drink while its being made. I asked and then the barista asked someone else to check and then came back and said they donthave any. Why wasn't this communicated? I asked this and she said they just found out they dont have any. After I asked theystarted telling people but the barista on bar was making drinks that required frapp chips without saying anything. She thenproceeded to have an attitude while handing off my drink. You'd think i'd learn my lesson after that but I decided to stop byafter getting off the train today for a CUP OF WATER. That was it. I get the cup, said thank you and started walking and theni'm looking at the cup and there is black stuff FLOATING in the cup of water. It honestly could've been the fact that theyhaven't changed their water filter but regardless it's unacceptable and you SHOULDNT be handing out drinks like that. I cameback and asked for another because maybe it was a dirty cup. The second cup looks the same. I said something to the barista andshe said it's probably part of the cup. The baristas here really think people were born yesterday. The service is poor and thedrinks are not up to Starbucks standard. PLEASE stop going to this location. Despite being super busy the Faneuil Hall Starbucksdoes an amazing job and knows how to connect with customers while making good drinks to the standard. Shame on this store. Saveyour money yall! Read more
Wish I could give 0 stars. Person who served me was had the nametag Vinny and was completely unprofessional. He was talking to... other baristas and on his phone for over a minute before coming to take my order. He was rude to me and standoffish. It's clearhe hates this job and doesn't want to be there, and honestly I wouldn't go there again. Read more
I?m sure the older lady hates her job. She was rude to us and very BAD attitude. This is the worst starbucks I?ve never been. If... I could, I will give zero start for their unprofessional service. Read more
Fantastic coffee, fast, friendly knowledgeable barista's. I went in originally thinking dark roast had the most caffeine until a... very knowledgeable barista informed me that blonde coffee actually has more caffeine than dark roast. Also if you a Starbucksapp user and you pay with it, it gives you free refills. Read more
Small store with limited seating and no restroom. There is a powermat charging plate but it wasn't working. Look elsewhere if... you need these amenities. Read more
The manger at this location is extremely rude with a snarky attitude. Along with that, the business was unnecessarily delayed... because of chatting as gossiping among the baristas. During busy hours workers would literally sit in the back eating withheadphones on while there was only 2 people making drinks with a full store of customers. On multiple occasions I've gottenoverflowing drinks and the hand off place was filthy and sticky. I've had a rude male barista argue with me then once I askedfor their manager she made lots of micro aggressive racist comments about me (for reference I am a black male with dread locs sowhen there was a slightest bit of aggravation in my voice she used "you people" to describe me in a negative connotation). Afterall of these experiences I had to switch to the location a few blocks down because they treat costumers with respect. Read more