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Reviews for Shake Shack Newbury Street in Boston, MA

Morgan ?Elizabeth? Woolard 1 year ago
1

I ordered 2 hamburgers and 2 ice creams. I waited for half an hour. Employees have scooped ice cream first. and wait for the... hamburger Makes the ice cream melt until it's almost watery. Please train the staff that they should be able to provide fullfood first. Then you scoop the ice cream. in the last order Read more

Amal Mohamed 1 year ago
5

One of my favorite beef burger places, made with love and I never got bored of it, always back to have same order with same... taste , I ordered beef with ???????? Read more

T. Z 1 year ago
3

Hot chicken bacon burger was very dry, I wish they use chicken thigh. I will not order the cheesy fries if I knew it only has... little drizzles of cheese on top for extra dollar. Chocolate cookies shake was okay, but I can?t drink from the tiny narrowstraw provided. Read more

Eric Ding 1 year ago
4

I mean, it's a shake shack. Food is always solid but I honestly barely consider shake shack fast food because of the prices. I... stopped by for the hot ones burger from their new promotion and got nothing else, and it cost me over 13 dollars after tax andtip (granted I did get a double patty). Burger itself was juicy and overall good as expected from shake shack, but it reallywasn't spicy (which also wasn't unexpected I guess haha) Read more

Alessio Zuccotti 2 years ago
3

The only thing that saves this Shake Shack is the sandwiches. The place is very dark and not very clean. Unfortunately, when I... went, it was quite cold at the back of the place due to a clear problem with the heating system. There was no free wifi or if itis a service offered, it was not working that day. However, the staff was very courteous and kind. Read more

Daniel Mundo 2 years ago
5

My favorite fast casual dining burger. I?m sure their creative burgers are great... but gotta stick with the classic double... shack. Also a mostly well run operation with clean tables and timely service. Read more

C 2 years ago
5

It is higher quality burger and fries chain! It is a spot I go to if I am feeling up for treating myself. I was not a fan of... crinkle cut fries because the ones at schools just aren?t any good. However the ones here definitely changed my feelings towardcrinkle cut fries. I like the fries and shack burger here! It?s nice that they try and experiment different drink flavors andburger styles, but I like their shackburger and shroom burger most here. Read more

Levnon 2 years ago
5

I love the burgers. They're always served fresh and quickly. Not a huge fan of the fries, but if you want a vegetarian option,... go for the shroom burger. Read more