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  • Closed:
    5:00 AM - 7:00 PM
  • Contact:
  • Cuisines:

    American North American

    American North American

  • Features:

    Takeout , Delivery , Non-Contact Delivery

  • Dietary:

    Vegetarian

  • Known for:

    Vegetarian options, Good for kids, Casual, Quick bite, Comfort food, Healthy options, Lunch, Popular Lunch, Solo dining, Family-friendly, Staff wear masks, Catering, Fast service, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible restroom, Wheelchair accessible seating, Debit cards, Popular with Tourists, Dessert, Dine-in, Dinner,
    Read more

Potbelly Sandwich Shop in Boston, MA, is a well-established American restaurant that boasts an average rating of 3.8 stars. Learn more about other diner's experiences at Potbelly Sandwich Shop. Today, Potbelly Sandwich Shop is open from 5:00 AM to 7:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (617) 874-4188.

From a variety of diet conscious menu items, Potbelly Sandwich Shop includes vegetarian dietary options.

For a similar meal experience, check out Shojo and BeerWorks as an alternative.

Enjoyed your meal here? Leave a review!

Dylan Halpern 2 years ago
2

Missing lots of thing on the menu, like onions, strawberry milkshakes, and the thinner bread option. Staff surly AF. Eh, it?s... fine. Probably elsewhere is better. Read more

Ashley S 2 years ago
1

Absolutely the worst customer service. Stopped here to grab a quick sandwich and as I came up to the counter, the girl said,... 'Cash Only.' I just assumed their card machine was down. I went and grabbed cash and ordered. The sandwich maker had nointerest in acknowledging me, taking her time and I gave her what I wanted on my order and she looked at me like I was speakinganother language. The manager told her what I was asking for. They screwed up and didn't have my second order which is fine sothey corrected it. I waited to pay, waiting for my second sandwich to be made and the lady behind me pays with a credit card. To which, I asked the manager, why the heck did the first girl tell me it was only Cash Only. He told me they take cash orcard. I said, that was rude what she did and was intentionally trying to turn me away. He said, 'Don't worry, we got you.' That was absolutely rude. Potbellys is better than that. I don't think the worst in the franchise but this location needs towork on customer service. That was absolutely rude! Read more

VK 4 years ago
5

I had their artichoke sandwich ! It is the best I had it at any airport. Staff is very nice and the space/ Ambience is really... good ! They are very conveniently located right at the Delta gates, and of one wants coffee or beverages, Starbucks is only fewminutes walk ! This is also a really good place to get your work done or read book if you have a long layover ! They are verygenerous with the toppings. I highly recommend if you want to grab something real quick at Logan Airport. Read more

Jasmine Hon 5 years ago
1

I found a bug in my salad, and when I went to complain, the manager was highly impatient. She did not do anything to relieve the... situation. The entire staff seemed highly unapologetic and even found the bug situation amusing. This is a stern healthconcern. When I walked by afterwards, her and her staff crew were chuckling at me with each other. This is completelyunacceptable. Read more

Lawrence Hui 5 years ago
3

The grilled chicken sandwich is okay, nothing special. It's similar to Subway but I prefer Subway over it. The orea banana split... shake is really good but it's also really sweet. You can taste the bananas, strawberries, oreos and a lot of sugar. Read more

Q & A

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FAQs

When is Potbelly open?

Potbelly is open on the following days:

Monday: 05:00 AM - 07:00 PM

Tuesday: 05:00 AM - 07:00 PM

Wednesday: 07:00 AM - 03:00 PM

Thursday: 05:00 AM - 07:00 PM

Friday: 05:00 AM - 07:00 PM

Saturday: 05:00 AM - 07:00 PM

Sunday: 05:00 AM - 07:00 PM

What forms of payment are accepted at Potbelly?

They accept Debit at Potbelly.

Does Potbelly offer delivery?

Yes, Potbelly offers delivery.