Reviews for Dunkin' in Boston, MA

Every single time I get a sandwich it?s cold. I don?t mean undercooked, I mean actually cold to the touch. I have to give it... back and ask them to cook it every time. Read more

If you can go to a different Dunkin Donuts - do that.

I ordered one coffee they charged me for two and the made both wrong. The lines are always long and most of the staff is nice... there are few that are rude. They burn the bread when they toast it and ate constantly rushing everyone. The mobile ordersaren?t in a secure location and they don?t have the same menu options as they do when you stand in line. They often don?t makeyour order even when you order on Bites, until you get there. If you can go go to campus Starbucks not worth it. They also runout of hash browns and constantly replace them with tater tots forThe cafeteria Read more

In my experience, the staff are very friendly, and exceptionally quick. Even when the line is super long, you can still get your... order in a timely manner. I'm honestly very impressed by their service. In terms of accuracy, I've only had one incorrectorder, but it was not a big deal so I didn't raise any issue (iced caffe latte instead of an iced matcha latte, but it was stillgood). Also, this Dunkin' makes the matcha lattes better than most Dunkin' locations: most don't blend it enough, but eithertheir machine works better than others or they use the right proportions of milk and matcha powder. Either way, it results in asmooth, creamy beverage that is much better than the overly sweet, gritty sediment I've experienced from other locations. Read more

They always get my order wrong. Sometimes I think it's because of how loud the campus center gets but even when I order when... it's silent,they still manage to get it wrong so I'm starting to think it's them. Repeating the order back and ensuring thecorrect order would be great Read more

Horrible, Extremely long lines, The donuts are usually only half glazed (Helps cut costs?), Not enough staff working, have found... a hair in the glazing of one of my donuts, and if they run out of something it usually takes a week for them to get it back Read more