Reviews for Dunkin' in Boston, MA
Understaffed. Employees prioritized 5 online orders in a row instead of helping the long line of customers. Waited 10+ mins at... register before being served And the everything bagel is more like a nothing bagel Read more
There could be 3-4 workers on the floor and you?ll wait 30-45 minutes for your order!
Waited a long time (20min) for hashbrowns when the first opened. They are not keeping up with online and in-store orders.
I came here after Boston Tea Party for a break from the cold windy weather, but also for a hot cup of coffee and some donuts.... This was as good a place as any other Dunkin with good service, well-made coffee and helpful staff. The seating space isplentiful and it?s location is prime. Read more
This Dunkin Donuts is a mess and the board of health needs to be sent over to this location. They are suppose to open at 6am... but for some reason they are always opening late or no one is there. When they are open you walk in and there is coffee spillsevery where. How can this happen when you are the first customer through the door. the counters are a mess and people(managers mostly) have early morning attitudes. If you are not a people person then get out of this profession. I will not begoing to this location again. Read more
This Dunkin Donuts is on the corner of Congress and High Street. They don't have a public restroom. They do whip up some good... coffee in the morning; a good crew. Read more
I called today (Thursday 4/5) inquire about the location and time; Jason answered the phone told me the time they closed ; when... I asked about location he said to google for directions; I told him I am asking him because I need to know whats near etc; Hewas rude and could have said where are you located etc and been more customer friendly ; Definitely I wont recommend this place;In my hotel we try to find out if the guest is nearby , new to the city then we can help guide them. Get him some training; Hewas also cold over the phone. Read more
This place is terrible. Can?t keep up with orders and get them wrong. I?ve waited over 25 minutes for a mobile ordered placed... 7-8 minutes before arriving. Given up on this location completely. Read more