Reviews for Au Bon Pain in Boston, MA

Food is good here... seating is plenty... parking is a bit of a pain. Its inside a huge building and lot of seating area. Their... soups are amazing. Sandwiches are good. Their staff is also very friendly. The odering counter is in odd place and payments aremade after we get stuff. But it's super fast and convenient. Read more

I used to go to the one in basement of I think Filene's in downtown Boston 30+ years ago. Where I live and usually travel... doesn't have any around. So when I do have errands near one I try to pop in for the delicious spinach croisants that bring backthose memories of going into Boston with my family as a young girl. Read more

Great selection of tasty food and pastries. Only negative is that they are priced high since there are so many people who go... there. Read more

The food is alright but they basically never get online orders correct. The last few times I?ve ordered online the order was not... ready on time, an item was missing, and they didn?t follow my order instructions. Read more

The food and pastries are delicious, as always. The reason for 3 stars is because of an unpleasant encounter with a manager on... duty one day. I went in explaining that I needed about 20 pastries for a company meaning and the woman manager gave me a whitetray. I later went up to her telling her that I couldn't fit all of them on to one tray and asked her for another. She told meshe had to charge for more trays not realizing that it would be a better choice for her to give me another one so I could fillup both of them. Then before I could order a breakfast item for myself, she proceeded to ring me up without asking me. I tookthe receipt and left but didn't want to deal with that location again, unfortunately. Read more

I love this Au Bon Pain, Amalia and Isabel at the sandwich bar always make my sandwiches just how I want them. I've been working... in the area for close to 19 years and I can't complain about their customer service. Unfortunately It can get really busy andmanagement doesn't know how to handle it, they don't have extra personal to help the line move faster. I have seen this storedeteriorate more this couple of years, great people work at this location and it would be a big loss if they were to leave. Read more

1 review 1.0 star rating 1/23/2018 I would give this place a 0 if I could. I have frequented the location for soup before and I... must say they have a decent soup selection for a rainy/snowy day when you do not really want to walk out. Today I ordered aveggie burger (black bean burger) as well, BIG MISTAKE!!!!. First up "Sorry we are out of avocados", with no substitutions beingoffered. In the end the handed me a bacon, tomato cheese sandwich instead which I did not know till I walked back in the rainand sat down for lunch, I am not too sure how you mess those two up with nothing common from the bread to the ingredients(except both starting with a "B"). A friend got a salad where he got offered a substitute for the avocado but eventually had topay for it as an extra as it was not part of the regular salad. This is just sad...... ABP you are out of my places for lunchfor ever .... Read more

Standard issue ABP, a large national chain which serves French-influenced bakery items, soups, salads, sandwiches. The... pastries tend to be achingly sweet with almost no flavor except sugar, and some of the soups are quite salty. But overallquality is decent for Americanized food. This location is extremely busy at peak hours but the staff copes well. Read more