Reviews for Texas Roadhouse in Bossier City, LA
The manager made our visit a pleasant experience. After a 30 minute wait for our drinks she stepped in and apologized for the... wait. She offered us two free appetizers and then took our order herself. Unfortunately by the time our entries arrived part ofour party had to box up their food and leave due to the length of time we had been there at that point (1.5 hours). Thankfullydue to bread and appetizers we weren't starving during the wait! The experience would have been way more unpleasant without themanagers diligence. Sorry I didn't catch her name! As a side note I just want to point out that this restaurant really hasamazing food for amazing prices. There aren't a lot of restaurants where you can get an entree for $10 to $12 anymore. Let alonea good 6 oz sirloin steak for $12.50. Their appetizers are set at great prices also. I hope the affordability never changessince that does help to put up with the crowds! Read more
We had a great diner at this location. Its situated between a lot of hotels and always busy with a nice mixed of customers. We... had the steak and filet mignon and the meat was very good. Also the chili as sideorder is very nice. The location is near themilitary base and they have special parking places for US veterans. Respect! Read more
The food was great! The waitresses were very nice and fast!
Took my best friend for her birthday. Customer service was terrible. I always receive great customer service from Texas... Roadhouse. Today was unacceptable. My steak was burnt, chili had cheese hanging off the cup. Boneless chicken wings barely hadBBQ sauce on them. The server didn't bring my Ranch sauce. It was horrible today. Read more
Love the atmosphere and the friendly staff. Food selection is great, but I think they could do a better job with quality... control. My medium rare NY steak came out pretty well done, and the onion blossom seemed / tasted over-fried. Read more
We didn’t have to wait long since we reserve our table wait ahead of time. Our waiter was amazing! He always checked our table... to make sure everything was okay. The only downfall was the food. The steak was a bit dry. The loaded potato was cooked too longor undercooked. Overall, I’ll likely come back to try other menu items! Read more
The wait wasn’t long, maybe 10 minutes. They were busy. The hostess that sat us didn’t ask if we wanted bread and butter.... When we sat down Austin was our server. He brought us our drinks and brought us bread when we asked for it & even brought usextra when we ran out. We ordered fried pickles & they were second-rate. They were edible, but all soggy not a crispy friedpickle that was expected. The extra dressing was included on the salad order. No update on our food for 45 minutes. Theappetizer dishes, salad dish, and drinks were not removed from table until we were almost done eating we had barely any room onour table. I ordered a thick cut and it was thinner then the traditional slicked New York strip. Also topping were left off ofmy potato. There was cheese on the potato and I specifically said no cheese. The cuts of meats we received were good, but theoverall taste & flavoring of our steaks were bland. The shrimp were the only thing well seasoned. The apple sauce was okay,maybe if they spiced it up with cinnamon it would be more enjoyable. We were never offered or asked about dessert and the menudoes not describe the desserts, so unaware if there is something someone cannot eat due to an allergy. The bathrooms defiantlyneed attention. Pee in both bathrooms on the floor and trash everywhere. While in the restroom an employee did not flush or washher hands. I stopped her outside the restroom and asked her for her name she said it was Ally but she was wearing a jacket thatsaid Katie, was very disgusted by this. The waiter never gave us a pen to give him a tip we had to ask another waitress for apen. The service, food, and environment was very poor, but the employee in the restroom made the whole dinner and experienceatrocious. Read more
I will like to recognize Texas Roadhouse General manager Tim C. for turning my frown into a smile. I ordered a Salmon to go at... 6pm and had to have it cooked over 3 times because it was over cooked and burnt. It was obvious that it was a different cookbecause other nights I’ve ordered the same dish and it was cooked to perfection 3 nights in a row. I spoke with the managerand explained how I like my food and still it came out the exact same. I was just going to force myself to eat it but theflavors I am use to just wasn’t there. So I turned around after the first taste and was just going to get my money backbecause by this time it has been over a hour but lord behold Tim was working that night which I thought he had to be off forthis to be happening. I explained to Tim my issue and how I prefer my salmon to be cooked it was so refreshing because we spokethe same language . Not only did he apologized he personally took care of it. He didn’t give me a stare like something iswrong with me like some of the other staff. Tim brought out my food and I was so happy because whatever he did different fromthe other manager it worked in my favor because the salmon was made Beautifully in the exact way I like it and the sides wasfresh and tasted amazing! Had the service staff grabbed Tim when I asked after the second Salmon my issue would have beenresolved 3 salmons ago!!! I was so pleased I had to ask Tim for a hug!! Texas Roadhouse did not lose a customer!!! Tim Thank youfor taking care of me!! I will be returning as usual and I know if Tim is present I know I want be disappointed!!! And for thecook who cooked it perfectly Thank you as well!!! Read more