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Reviews for Carl's Jr. in Boron, CA

Francheska Tydeman 1 year ago
1

Stopped to fill up and eat. Usually don't rate fast food, however making a exception. Toi at the register was fine, took our... order no issues. Could have informed us ahead of time they were out of the burger buns, lettuce, chicken tenders and certaincoke products. Noticed about 6 orders after we ordered got called. So I decided to ask a employee about our order. We receivedno response about or order from her she walked away. There were two younger gentleman on the line who stared at me while thegirl who was trying to find my order was asking them about it. She asked them to remake it as it was a "lost order" the youngboys response was "nahh (laughter) it's not on my screen I ain't making it." This caused the girl to go to the other side of theline to make the order. Without communicating I could see she was trying to help us and rectify the issue. The shift managercame from Love's and asked if everything was okay. When I informed her what was happening she became defensive and said "We areshort staff, and we are trying". Which okay, you walked into a chaotic situation however ensure your guests things will be takencare of and apologize, if you are in hospitality you understand unfortunately some guests don't need explanations just action tocorrect a wrong. I understand rushes however it was 2:30PM. This location is kind of a rural area and things happen.... It'smore upsetting nobody was communicating with the guests nor were fellow employees willing to assist one another. Disappointingto say the least. When we did get our order one of the items were wrong, however we didn't want to wait any longer and took it. Read more

Jeannie Jones 2 years ago
2

Order a biscuit sausage combo, soda machine was discussed dirty, no sausage on my biscuit and want a small hamburger, out of... Patty. Don't plan on stopping here and getting good service Read more

Kim Reimer 2 years ago
2

The picture of the big hamburger on the menu had lettuce and tomato. When I got the burger it was in a bun, had a lot of onion... and nothing else. :( Read more

kelly fruge 2 years ago
1

I went to the drive thru at 7:30 am on a Saturday morning was to the drive thru was closed when it is supposed to be open 24... hours. Then was told to come inside, and instructed the young girl not to wait on me , and slammed the window. Inept ,unprofessional , and by far the worst Carl's on the planet!!!! Read more

Aaron Stewart 2 years ago
1

The service at this location is extremely slow. The first time I ate there the western burger was far below the standards of the... burgers I usually enjoy from Carls. This most recent time it seemed like there was just chaos happening amongst its staff.Their soda machine was not working but they were still letting people go over and try and get drinks. I waited in line forprobably five minutes with just a couple people ahead of me. When I got up to the register i simply ordered a thing of chickentenders, something quick and easy. They were out of chicken. At that point I just left. Carls is my go-to fast food place, butI?ll never waste my time stopping at this location again, despite the Love?s being a regular gas stop I use. There?s a reasonthis location has more 1 star reviews than any other review combined. Read more

Terry Wiesner 2 years ago
1

Nothing worst then Incompetent people that can?t get your order in the bag. Got home of course my wife?s fries are not in the... bag. Just shy of $3. It?s late and I don?t feel like driving 8 miles back to get them. The only place that seems worst isMcDonald?s in Garden Grove. They screwed up your order so often I quite going. I shouldn?t have to check every item in the bagjust like I shouldn?t have to take the wheels off my car to make sure the mechanic actually did the brakes when bring my car in. Read more

Fred Heinrichs 2 years ago
1

Been here a few times over the last couple of months and not one good experience. Today 4/22/22 was told exact change or pay by... card it has happened before no surprise. It is the only place that I have been to that a does it. Then was no ice and low onnapkins would only give out 2 per customer. Read more

Randall Hawkins 2 years ago
5

Usually when go to fast food I expect somthing that's been smashed together but this looks just like the menu for it great job.... And great quick service. Read more