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Reviews for Casey's in Boone, IA

TooReal T.V. 2 years ago
1

By far the worst cases I've ever been to I've never had to wait so long for any kind of order that was pre-ordered I've came... here for four separate orders on four separate occasions and had to wait 30 to 40 minutes for the order I do not understand howyou do not know how to do your job please get this company some help Read more

Joe Meyers 2 years ago
1

The Casey's in west Boone on Sunday had Horrible customer service. The boy workin he pushed a cart food where the bathroom... dragged and then says excuse me nothing or didn't look up or make eye contact. The cashier did not even and try initiate agreeting or conversation or nothing in fact I mentioned how nice it was outside and her response to the Yup and when I get donewith my purchase and that was it. I think the swinging door had better personality than they did Read more

Bredna Lee 2 years ago
1

we stopped by this Casey's on Mamie Eisenhower street in Boone Iowa to order a pizza. I walked into the store and stood near the... pizza counter where I waited for the attention of the employee there. This woman looked at me and ignored me. She was busilydoing a few things, so I figured she just needed a minute. She said absolutely nothing and continued to ignore me. I asked theclerk at the cash register if I should call in the order, or... she said no and she walked over to see what the woman in thekitchen was doing. The woman in the kitchen looked at me, raised her eyebrows and said nothing. I started to ask for the pizzawe wanted, and she rolled her eyes, sighed loudly and turned away. Never once had that happen before. I waited a few seconds andit was made clear to me that the chance to order a pizza was over. So I left, saying ok, will get a pizza elsewhere. I'm notsure whats going on at that Casey's where an employee feels entitled to behave so nastily. Maybe she had a rough day. Maybe shefelt overwhelmed. I didn't mind waiting, but being treated with hostility and arrogance is not something I am going to tolerateand still do business with the people acting that way. I am certain this gray haired woman in the kitchen was taught early inlife that basic courtesy is normal and that sneering, sighing loudly, ignoring and eye rolling is uncalled for. She acted like a12 year old. I love Casey's pizza, so will buy elsewhere from now on. I realize that the 300 or so dollars my family has beenspending at this caseys is unlikely to be missed. Still, it will be spent elsewhere. Read more

Mickey Teed 2 years ago
1

I went in to purchase something and the employees stood around not checking me out. (I waited 10 minutes before leaving)

Josh Davidson 3 years ago
1

Cant make a sub to save thier life. I've given chance and chance again and they seem to mess it up everytime. I will b going... elsewhere. Read more

Courtney Kious 3 years ago
5

Casey's Take-N-Bake pizzas are great! Only ten more minutes in the oven once you get home and they are ready to eat! Thanks... Casey's! Read more

Abraham Vinchattle 3 years ago
5

Hilarie is a five star employee she's allways courteous , kind, and allways busy.,props for West side on mamieisenhower keep up... the good work....Thanks Abe. !! Read more

Seth McCoy 5 years ago
4

Normally I love Casey's and their pizza. They usually get it out quick and tasty. However last time we went we had ordered a... half taco half bacon cheeseburger but after we got home the taco had none of the toppings on it. It looked like a sausage withbeans lol and there was no pickles on the cheese burger side. They still tasted good but was not what I wanted and we're betterwhen we added the missing topping from what we had at home. Better luck next time I guess. Read more