Reviews for White Castle in Bolingbrook, IL
Night shift manager is a older lady that shouldn’t be a manager at all she’s super rude! I have no idea how she became a... manager! They must need people badly to deal with her!! I love White Castle food but after dealing with her id rather buy emfrom Walmart’s cooler! Read more
Ordered food and looked at top and seen something on top. Ending g up being a bug on inside of top. Ewwwww. Never go here or... check food and tops Read more
Our service with great, the food was hot and ready within minutes and the lobby / bathrooms were clean. Always like to stop by... this particular White Castle! They were doing a great job with the drive-thru traffic as well! Read more
Wish I could give a zero star ! Every worker is completely slow and careless . Drive threw takes hours at times . It’s supp To... be fast food not sit in my car and waist all my gas food ! Sat in the drive threw for over an hour and still received cold food! This place needs better workers and or management… or both because this is by far the worst location I’ve ever been to. Read more
White Castle used to be open 24 hours now you have to catch them open late it can be a hit or no miss. The new original slider I... don't care for it. I wish they brought back onion rings instead of onion chips. I do like they're mozzarella sticks and I wishthey brought back the different cheeses especially the ghost pepper cheese. The jalapeno cheese is ok but lately it hasn't beenthat spicy Their shakes aren't what they used to be not thick enough. I do like the loaded fries. My kids love the chickenrings. The breakfast sandwiches are underrated a lot of people would be surprised how good they are. Read more
Great staff at this location. What a wonderful lady they had to serve us. We had such a good time waiting for our 2 separate... orders. Read more
I was just there last night June 19 3am and It was the worst experience ever. Now its July 4th 2:30am and this store has gotten... a better crew on nights. Thank goodness. 12/2/21 Update the night shift is not available, I'm assuming due to short staff. Thedrive thru is open during days and the staff is very friendly. My burgers were not soggy and the fries and chicken rings werenice and hot! Read more
Hot chocolate back in season. 1921 burger with fresh lettuce and trimmings nice. Regular cheese burgers always my favorite with... extra onions and brown mustard! Read more