Reviews for Buffalo Wild Wings in Bolingbrook, IL
Having worked in the service industry for 12 years, I understand staffing issues and when there is a mass influx of customers... these things can cause problems. The first issue was it was a busy weekend night and there was no one controlling thesections with the seat yourself mindset . This causes the staff table hop and not knowing who your server is. I saw themanager taking over tables to make sure people were taken care of and a few comp items because of the lack of service. Wenever did meet our server till we started asking about our bill. We almost had get our silverware at one of the stationsbecause we were never given any. Would I go back? Maybe in a few years. Again these are the facts I experienced andmy own opinions. Others may have different experiences Read more
Jan 2022 my first time at this facility in bolingbrook. We took advantage of the buy one get one free on the boneless wings. We... tried the dryrub desert and Chipotle BBQ. We also got the traditional wings-parmesan garlic.. all three flavors we'redelicious. The diry tatorvtots w brisket.OMG! The flavors were off the charts. The jalapenos were really delicious. Our serverwas great, friendly. Aug 2022. Ultimate nachos w Chile n guacamole delicious. . I tried the curry flavored boneless wings. Not aflavor I'll order again. We tried the dry rub Chipotle BBQ wings- vgood Read more
Changed up a little since the last time I was there, but was promptly greeted by a server, he got our drinks, and said he would... be right back. Some time goes by and he never comes back. A new server came and she took our order. She looked and sounded sodejected and disinterested to either serve us or be at work, but I just felt like I was doing something wrong. Male serverpopped back and got us another drink. Food was great as always, but I just didn't feel welcome for some reason. Read more
Went with my family, food came out and it was delicious. I like the wings Asian zing is my favorite. Have not mustard the... courage to try the Blazing sauce yet. We all enjoyed the food no complaints. Service was pretty good. Read more
The food was good; the server was nice. The company was the best.
Went on Valentine?s Day since most of the restaurant were accommodating reservation-only. Food arrived after 45 minutes and the... entire serving was cold. Fries were soggy and cold like they have been prepared a while ago in anticipation of a crowd. Whilethe restaurant was pretty empty at 10:00 pm ct, Restaurant is untidy and in dire need of renovation. I was scared of acquiringgerms in the age of pandemic. Read more
Every time I go to BWW I have a GREAT time. Food is ALWAYS good, my Pineapple Mojito was the BOMB!!! My Server was Sooooooo... Nice Read more
There is clearly a reason for 3.7 stars that this place has & it is sad. I?ve been going here and never had a problem until... today. I ordered for pick up. I ordered wings ( which were fine) and a chicken Caesar salad with extra dressing ON the side.There was literally a dot of dressing. But I asked for some on the salad and extra ON THE SIDE. Clearly they did not understandbecause there was no dressing in the bag, so I go back in and ask for extra. The guy tells me he?ll have to charge me .69 cents.And I said why would I pay when I asked for it and paid for it already and it is not in there? He said sorry for theinconvenience. Yes it is just .69 cents but I already paid for that and still have to pay for it because it wasn?t in my bag.The guy was very rude about it also. I called twice and got hung up on. So I am done with this location ever since they got newemployees. Read more