Reviews for QDOBA Mexican Eats in Boise, ID
The food is fine, but I really liked the way they treat their customers. The are kind and respectful.
I ordered through Uber Eats. I ordered a custom bowl with Adobe chicken, extra chicken, shredded lettuce, fajita veggies corn... salsa, tortilla strips, lime rice, queso, and cilantro. The extra chicken that was put on my bowl was old and clearly from thebottom of the pan. I can only describe it as chicken crumbs. And some of the chicken crumbs are crunchy. The serving of theshredded lettuce is so small that I can count the lettuce. There are 6 pieces of shredded lettuce. 6.... When I called and beganto politely explain the situation to the manager I was met with impatience and annoyance. As I was explaining the situation themanager continuously interrupted me. Until I sternly asked to please stop interrupting me. When I was finally able to get all ofthe information out the manager told me I would have to get a refund from Uber Eats. I explained that I dont want a refund. Iwould like my food made with better quality and replaced. Then the manager said, "so you want a refund and you food replaced?".Again, I informed him that, " I dont want a refund, I would just like my food replaced.". And as the manager was taking myinformation he repeated the info back to me in a condescending tone with clear annoyance. I enjoy Qdoba's food and will mostlikely eat it again. But not from this location and not soon. I have worked in the food and service industry for more than adecade and I completely understand the challenges of dealing with customer complaints. And that's why I always speak withrespect and understanding whenever I need to inform an employee of a messed up order or poor quality of food. This manager needsto be retrained in customer service. He is obviously on his last straw and unable to deliver good customer service. I amextremely disappointed in the quality of food and customer service with this location. Thank you for taking the time to readthis and I hope you have a good day. Edit: I would also like to inform you that I no longer want my meal replace Read more
We had Qdoba cater our company party on July 4th. They not only delivered to our pavilion at one of the city's parks, but set... everything up: chafers, sterno, condiments, etc., etc. Great food, good value and outstanding service. Would definitelyrecommend for a company function! Read more
?Less is more? is the thought that comes to mind when I tried Qdoba for the first time today. I had the steak and shrimp burrito... with guacamole, queso, salsa, cheese, etc. All the flavors were rather weak and melded into a ?blah? wet burrito. To makethings worse the tortillas are just? meh. Something you could get at the supermarket. I think that Qdoba needs to find a fewgood flavors and encourage choices from that. Their menu just feels so scattered compared to other successful chains. Staffwere fantastic and very friendly. If Qdoba is your thing, this is a great location. For me, a Ch****** burrito is just moresatisfying as it accentuates the protein more, and brings more heterogeneity. TL:DR It?s decent but just not my favorite. Read more
Food was good and the service was friendly. I had 2 tacos and chips with salsa for just around $8, so it is affordable and a... nice spot to grab a quick bite. Read more
I was thinking their chicken tortilla soup was actually going to be a soup but it was more like a bowl with hardly any actual... soup in it. I had just had some wonderful chicken tortilla soup from my friend Dan and this just didn't meet that standard. Itseems like all of the dishes taste the same. Makes sense. Read more
Always a good place to eat when I'm watching my health, love the bowls!
The street style chicken tacos were amazing!