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Reviews for McDonald's in Boise, ID

Erica Lopez 2 years ago
1

My husband was ordering and he has a hearing disability, he couldn't hear the person on the other end and raised his voice to re... order and the person taking the order and another employee responded so rudely. It's the worst customer service I have everexperienced. My husband responded after being insulted which he shouldn't have done but we all know when working customerservice, the customer is right. Never again will we go to that location. Read more

Matthew Hebb 2 years ago
3

As McDonalds go, it is like any other looks wise etc. Noteworthy was the speed and efficiency of the drive thru. It was 10am so... not exactly peak hours but everyone was super nice and I was in and out in no time. The biggest issue is that the biscuits usedfor my sandwiches were very dry. This is not typical of McDonald's biscuits. While I am not expecting miracles, usually they arebuttery and soft, neither were the case. Maybe just an off day, but that is my two cents. Oh, and this location is very weird toget in and out of from several directions of the intersection, just be careful, it's a bit tricky around there. Read more

Michael Justice 2 years ago
5

Everything was great during this visit. I do have a complaint for most all of the McDonald's though. I door dash sometimes. ... Whenever I have a McDonald's order to pick up I enter the store if I can and I can see the order sitting on the counter. I cansee the order # and see it is mine and ready to go, but, no one will ever help me right away. I get frustrated becausetypically there are employees walking by doing various tasks. It seems like it would be simple to see me waiting in the "online"order line (which they do) and ask about my order I am picking up and hand it too me. The online order area is constantlyoverlooked by all employees in all the McDonald's I have picked up door dash orders at. Read more

chris mclellen 2 years ago
1

Hi. Can you please show the actual price of my order before I get to the first window? If you have a special going on,... advertised with graphics on a big sign where I'm ordering, you should be able to correctly display my order total on theMcCalculator. That way I can honestly tell you whether or not the screen looks correct. Quit making me do McMath in themorning. Read more

Hunter 2 years ago
4

Always fast and good. The fries here have been really inconsistent recently though. One day I'll have really good salted hot... fries and then another day I'll have very bland fries. This isn't a problem exclusive to this mcdonalds though. Read more

Mark Stokes 2 years ago
5

Nice and clean and a fairly large restaurant. Cashier was nice. Being from Los Angeles it's strange to see a bathroom were no... key or code is needed to be let in. Read more

Kali Whitaker 2 years ago
2

I haven't gone to eat at this location in months because of their lack of customer service. Just went thru drive thru. The girl... taking the money was nice but the person handling out my food was not friendly and they shoved my bag out the window. (Plus mylarge fries were the size of a medium. I took pics but I don't know how to post them.) I don't know if they are new but theyneed trained in being nice to customers. Read more

Devin Fullmer 2 years ago
1

They constantly mess up orders. I used a deal for the buy one double cheese get one and they gave me 2 singles. How am I... supposed to check that before I leave? It literally says double cheese on the receipt and the one attached to the burger. Go toa different McDonald?s if you just go to one. It isn?t the first time they mess up orders and it won?t be the last. Waste of mytime. Read more