Reviews for McDonald's in Boise, ID
On a Thursday Oct 27, 2022 at 2:30 PM the lobby dining room is closed with no option to get inside and eat or have a... coffee... This is outrageous and it appears it's a chronic symptom in the Boise area... COVID or lack of staff is no longer anexcuse... wake up people and do your jobs properly open the lobby dining room for the customers... I've already contacted theHQ corporate with a detailed report on this, not the local owners operators but the McDonald's HQ corporate... Read more
My husband and I enjoy McDonald?s. However this location is lacking more than others. I avoid this location if it?s within an... hour of closing time because odds are they?ve blocked off the drive thru and locked the doors to the lobby. It?s happen at least4 times in the past few months. There was one night though that the entire card system was down for most fast food places, soI?ll give them a pass for that. I normally go to the Vista location. I understand that the employees want to go home asap butclosing prematurely so they can do cleanup is not the way it?s supposed to be. If you close early for other reasons likestaffing or system failure please post a sign. Most recently my husband went and picked up lunch for us. I was surprised to biteinto my burger and find that it was overloaded with pickles. It made me nauseous trying to eat that single bite because all thepickles were stacked together. My husbands burger was the same with at least double the amount of pickles than normal. I shouldnot have to open and inspect my burger before biting it. I don?t know if this was pure carelessness or an employee thinking thatsince they love pickles everyone does and purposefully overloaded our burgers. Either way usually the food is the standard youexpect from here. Just don?t be surprised if this location messes some things up from time to time. UPDATE: the time is 8:30 pmon Thursday Oct 20 2022. They are closed 2 1/2 hours early. Big surprise. Read more
I often drive out of my way to visit this location, rather than going to one closer just because of the service. They are all... really friendly and never mess up my order. I love this McDonald's! Read more
Overall it was clean. There was one of the staff that did a great job and was helpful. The guy that took out order was difficult... to hear and I let him know that didn't attempt to be louder at all. He seemed annoyed to have to even to have to be there. WhichI get not wanting to work there or at all but come on make an effort. I still couldn't hear him so my husband finished orderingfor us. He charged us for something we didn't want and asked him to take if off there three times. Then they messed up on mydaughter's food and had to be fixed. It was just an unpleasant experience. I rarely go to McDonald's but my daughter loves it soI agreed. This is a case in point why I am not a fan. Read more
Just like any other McDonald's. We ate for here and used the playground. It has a decent playground big enough to keep kids busy... for a bit but not so big it's difficult to keep an eye on them. The food is standardized so same old food there. Airconditioning is a bit hotter than I'd like but not unreasonably warm. Cleanliness is good for a place with a lot of foottraffic. Read more
This is the worst McDonald?s with horrible customer service and an inadequate manager. Do not eat here! I ordered 3 combos and... they gave me the wrong food after I confirmed with the employee at the window. After making me wait for 20 minutes and giving methe wrong food, they finally brought out the combos as ordered, or so I thought. Once I got home, I opened my food and much tomy dismay, the meat was missing from 2 of the burgers. Mind you, these burgers had cheese, pickles, and condiments, but nopatties. I then called the manager with a request, not for a refund or reorder, but to train their employees better because thetime and money wasted for only half of my order was unacceptable. The manager remained silent on the phone the entire time anddidn?t even acknowledge me. The basic standard should be convenience, affordability, and efficiency, and they couldn?t even meetthat basic standard. What a shame. Read more
By far the worst experience experience I?ve ever had at a fast food place. The staff was disrespectful when we asked for the... correct items and tried to tell us we only ordered drinks after being asked to pull around. We waited almost 30 minutes for ourfood after being told multiple times we didn?t hav e food when we had a receipt and did an app order. They talked about thecustomers blatantly and flipped each other off in front of customers. They also tried closing down an hour early and tried toturn away at-least 5 customers by just putting cones in front of them and staring at them. Someone who looked like the managersat in a both the entire time on her phone with ear pods in doing nothing after we told her we hadn?t gotten our food. If thisis the kind of staff you allow to serve your customers then you need to change cause the disrespect from the staff justincreased the longer we waited and it blows my mind how you can treat paying customers like that. Read more
Closed lobby before 5pm on a Saturday. I have kids that were upset because they wanted the play area and said open online. This... is Idaho, not the east coast, get over COVID and have people work harder, don?t care if you?re short staffed. Read more